Majesticon Windows And Doors, Inc.

Windows & Doors Installation & Service
160 East Beaver Creek Rd. Unit 3 Richmond Hill ON L4B 3J6
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Windows & Doors Installation & Service
Majesticon Windows And Doors, Inc.
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81%

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Reviews by rating (past 12 months)

Reviews for Majesticon Windows And Doors, Inc.

Average customer rating:
8.7 10 (15 reviews)

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Victoria in Toronto
Victoria in Toronto
1 review Toronto, ON
1/10

Windows

We replaced 10 windows with this company, we are extremely disappointed of the quality of the work. Please find the attached photos. We were told that this is a normal condition and we need to hire someone to fixing, painting and cleaning.

Additional details after long negotiation with the company (June 25):

During the installation, we were told that the painting could not be completed on the same day, and we need to contact Dan about the next steps. When Dan appeared in our house, two days after the installation, he said that even a new car from the dealer can come with scratches and he is ready to send us his man who will correct everything for a moderate fee. After two weeks of phone calls, we did not receive the required service.

Review has 1 previous version
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Company Response

Post installation customer expressed her appreciation by tipping the installers (totaling $200). After the installers left she called the salesman indicating there were markings on the frame and was not satisfied that the casings were primed and not finished. If the customer mentioned to the installers of these markings, the installer would have been more than happy to clean them. The casings are purchased with primer only, this was mentioned by the salesman prior to selling the job. It is the customer’s responsibility to paint the casings as desired.
As a courtesy and for customer satisfaction, arrangements were made by Majesticon to send a painter to her house on June 3rd, 2018 this appointment was agreed upon by the customer. Customer sent a text to the painter prior to the visit to cancel the appointment. As a result this review was written.

Debbie in Mississauga
Debbie in Mississauga
1 review Saint Arthur, NB
1/10

Poor Quality Windows

Salesman Dan was excellent. Loved my windows until the white grills in them began to yellow. Called Majesticon and spoke to Ocean. He said that the manufacturing company covers the warranty and whatever they say rules. He then said that if i bought a car i wouldn't expect it to last forever. Guess i shouldn't of believed the 20 yr warranty i was told about which i spent almost $16000.00 for. Windows are 5 years old and they started going yellow after 3 years. i can only guess they'll get more and more yellow each year. Ocean then asked me to send him pictures of the windows and he'd contact manufacturer. With an attitude like that I don’t feel there's any hope of solving this problem. I never imagined that i’d end up with anything other than bright white grills that originally matched the window frame. Manufacturer has every Exclusion from Warranty that you can imagine. If something goes wrong with your windows you can guarantee it will be on that list. No fault to Majesticon other then i would of appreciated being warned about this issue so that i could of made a better decision in my purchase. Manufacturer wants $3462.89 to replace the windows. If they deem them defective we have to pay $745.80 for labour. I don't think it's fair to have to pay $745.80 every 3 years. That only covers 11 of my windows. What happens if all 18 window grills become yellow. The 11 windows look pathetic. So much for the 20 yr warranty.

2 of 2 people found this review helpful.
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arash
arash
1 review Richmond Hill, ON
10/10

Windows Replacement

Cost effective, and professionally done. The team was on time, and left no debris after they left. Very happy with the service.

0 of 1 people found this review helpful.
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Company Response

Customer satisfaction is our priority.

serge
serge
1 review Richmond Hill, ON
10/10

Windows and Doors

They did excellent job. Clean and timely manner no mass no headache everything goes smoothly.

0 of 1 people found this review helpful.
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Company Response

We do our best to please the customer.

Mike S.
Mike S.
1 review Richmond Hill, ON
10/10

window and door replacement

work done very professionally and clean and on time, all workers very friendly and polite.

0 of 1 people found this review helpful.
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Company Response

It was a pleasure working on your project.

Masoudn1967 in Richmond Hill
Masoudn1967 in Richmond Hill
1 review Richmond Hill, ON
10/10

Window and door replacement

The team was perfect and they did their job very well and as schedule. Installer was very responsible and expert. Our new window and doors look good and we are happy for the service that we received.

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Company Response

We take pride in meeting customer expectations. Looking forward to working with you on your future projects.

Joe
Joe
1 review Vaughan, ON
10/10

Windows and doors installation

Very satisfied with the work and the clean up after the job was done and also happy with the service

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Company Response

Quality and service is our priority.

liliakostanyan
liliakostanyan
1 review Toronto, ON
10/10

Windows and doors installation

They are very nice and friendly , and they did an excellent job, I'll highly recommend them to everyone.

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Company Response

It was a pleasure doing business with you.

Ron D.
Ron D.
1 review Markham, ON
10/10

Window replacement

I had windows replaced in two homes that I owned by majesticon and was very happy with the work that they did. I had some warranty work done on one window and they followed through and did the job. I would highly recommend them.

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Company Response

We stand behind our product and service. In the event something goes wrong we are there to fix it.

JR - Downtown Toronto
JR - Downtown Toronto
9 reviews Toronto, ON
10/10

Windows and Vinyl Siding

We recently had some windows and vinyl siding installed by Majesticon. Dan, the sales representative, was very professional and spent a lot of time listening to our concerns and making suggestions. He also introduced us to his installer, Chris. While some of the other companies quoting on the job were quick to point out all the difficulties, Chris simply said he would be able to work something out, and he did. Chris proved to be a very personable, dependable, "old school" installer who took pride in his work, and we are happy to recommend Majesticon.

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Company Response

Thank you for your comments we appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Majesticon Windows And Doors, Inc.

Majesticon Windows and Doors, Inc offers a large variety of windows and doors. If you’re looking for windows and doors that combine innovative design with superb construction, you’ve come to the right place. The key to our success in servicing the Greater Toronto area is providing the best value for ...
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