Crackmasters

Waterproofing
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HomeStars  >  Waterproofing in Burlington  >  Crackmasters
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95%

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Reviews for Crackmasters

Average customer rating:
9.9 10 (34 reviews)

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Erika from Mississauga
Erika from Mississauga
3 reviews Mississauga, ON
10/10

Basement Leak

Jim was referred as a Mississauga professional to fix a foundation crack. His team was on-time, very friendly and helpful. They answered any questions and concerns we had and were very efficient. We would happily recommend Crackmasters to anyone in need of their services as a reliable company.

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Company Response

Thanks for the kind words Erika. I'm glad we were able to solve your basement problems, we appreciate your business!

CindyAnn in Mississauga
CindyAnn in Mississauga
1 review Mississauga, ON
10/10

Funny Name, Seriously Awesome Service

Jim quoted me a fair and honest price to alleviate water seepage that had been happening at the corner/base of 2 adjacent walls in our basement. I was very nervous about having the cement floor jack-hammered up and especially regarding the dust getting into our furnace. But Jim and his team were very careful to keep the dust down and took good care of our house while hauling chunks of cement up from the basement. And then re-cementing over the trough they created.
I couldn't really understand how all this would work to stop the puddling in the basement but I trusted Jim and I'm so glad I did.
Work was done in early Sept., rains have come and gone and the basement is perfectly dry!
Jim's team - Dickson and Jose are also good, honest people like Jim. They are hard-working, polite, kind and thoughtful. You would never have to worry about them working in your home. I highly recommend Jim and his team!

0 of 1 people found this review helpful.
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Company Response

Thank you Cindy for the kind words. We were happy to be able to get to the bottom of the issue and find the best solution for you. We appreciate your business!

Brent in Milton
Brent in Milton
1 review Milton, ON
10/10

Waterproofing Basement Outer Wall

Jim and his team at Crack Masters waterproofed part of an outer wall at my mother’s house. Jim was great at keeping us informed with scheduling. His team showed up on time and were done as expected. The quality of the work was top notch. They also treated my mom (who’s a senior) with a great amount of respect. We would recommend him in a second.

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Company Response

HI Brent,

Thank you for the kind words, it's your experience that other read about that helps them make a decision to contact us for their waterproofing needs. Your Mom was an absolute pleasure to work for and greeted us each day with a big smile.

Thanks again.

Courtney in Burlington
Courtney in Burlington
1 review Burlington, ON
10/10

Foundation Cracks

Called Crackmasters to examine our basement due to their reputation. Jim was very helpful and took his time to explain the process. I asked lots of questions and sent multiple emails and Jim addressed all of my concerns. Jose completed the work in one day (6 cracks) and did incredible work. These guys realize that nobody gets excited about paying to fix cracks but it's short term pain for long term gain. I would recommend Jim and his crew to anyone looking for superior quality work at reasonable prices.

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Company Response

Thank you for your kind words, always happy to help people like yourselves prevent and repair foundation concerns when you are finishing your basement. And thank you for having the work site clean and ready for us to come in.

Cheers

Kevin
Kevin
3 reviews Mississauga, ON
10/10

Repair leak and crack in the basement foundation

Called Crackmasters and Jim responded immediately and explained the type of work that is needed to repair the crack. Sent him a picture of the crack and he explained in detailed by email the steps to repair the crack in the foundation. Jose was the service person who repaired the crack in the foundation and was very skilled and professional in the work that he did. The end result was positive by having the crack fixed and all the work Jose did was very neat and clean as well excellent workmanship on the repairs overall. Thank You Jim & Jose @ Crackmasters..... Highly Recommend for this type of work. #LifeTimeGuarantee is a plus!
Kevin Mitchell (Mississauga)

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SatishS in Mississauga
SatishS in Mississauga
1 review Mississauga, ON
10/10

Excellent work fixing cracks in my basement...

Jim and his team were very knowledgable about basement and concrete work. Jim patiently explained the options I had, but also helped me decide the options to follow for the repair.

I would strongly recommend Crackmasters for your basement.

-- SS/Mississauga

0 of 1 people found this review helpful.
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Company Response

Thank you for your positive feedback. We are pleased you chose Crackmasters to look after your Waterproofing needs. You are now in great shape to finish off that basement one day and enjoy your new home.

JT from Mississauga
JT from Mississauga
5 reviews Mississauga, ON
10/10

2 cracks in foundation

We were initially told by another company that we would have to dig up around foundation, but then we saw all the good things reviewed about Crackmasters. Called and response was quick. The two cracks were pinned and filled from inside in 4 hours. Highly recommend. Guaranteed for life also!

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Company Response

Thanks for the kind words JT... happy to help out and put your mind at ease. Always nive when we can save you a little money too!

Jin in Oakville
Jin in Oakville
1 review Oakville, ON
10/10

basement crack

I found water leaking during finishing my basement. I sent an email to Jim and he replied right away asking for pictures..When I sent photos, he again replied promptly with proposed job detail and very reasonable cost. The whole process took just 4 days and Jose was very polite, professional, thorough, and he cleaned afterwards dustless..highly recommend..

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Company Response

Thank you for your kind words Jin, happy to help out! Enjoy that beautiful basement!

weeks1234
weeks1234
2 reviews Brampton, ON
10/10

Problem leak

I have had a on going leak in my basement,called Jim came up idemtified the problem and so far all is well...i liked that this compnay was more interested in solving my problem than collecting payment,thier attitude was let us make sure the job is done first...excellent work excellent owner

Highly recomment

John/ Brampton

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crackmasters

Crackmasters is a Canadian company with over two decades of experience servicing the Greater Toronto Area (GTA) with professional and highly affordable solutions to home foundation problems. Crackmasters is highly skilled and experienced at repairing all types of foundation cracks, wet basements, wet crawlspaces, leaking window wells, weeping tile systems, ...
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