Purchased in December 2015. The pump stop working in second year, the owner came and installed a new one right away in -30 degree weather. It was covered under warranty but still it was really cold. For that reason I will be forever faithful to The Spa Shoppe.
Will I buy a Hydropool again? No. I have had a few issues, 2 valves fail, the stitching is coming apart, The cover only lasted 2 years(not covered under 3 year warranty). My next tub will be from The Spa Shoppe, just not another Hydropool.