Spa Shoppe The

Swimming Pools, Spas & Hot Tubs
1545 Dundas Street East Whitby ON L1N 2K6
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Spa Shoppe The

Average customer rating:
9.3 10 (3 reviews)

Sort by

Dan B in Oshawa
Dan B in Oshawa
2 reviews Whitby, ON

Great Owner

Purchased in December 2015. The pump stop working in second year, the owner came and installed a new one right away in -30 degree weather. It was covered under warranty but still it was really cold. For that reason I will be forever faithful to The Spa Shoppe.
Will I buy a Hydropool again? No. I have had a few issues, 2 valves fail, the stitching is coming apart, The cover only lasted 2 years(not covered under 3 year warranty). My next tub will be from The Spa Shoppe, just not another Hydropool.

Was this review helpful?
E G from Oshawa
E G from Oshawa
4 reviews Oshawa, ON

Great service beginning to end

I've purchased my first hot tub and the service I received from the moment I walked into the door of the Spa Shoppe was exceptional. Stuart was friendly, patient and attentive. I had so many questions but I left feeling well looked after. My tub arrived this week and the communication with Stuart throughout the entire process was excellent. I have passed his name along already to a few friends.

Was this review helpful?
Kedron Park
Kedron Park
1 review Oshawa, ON

First Review


hot tub purchas

The buying of a hot tub is a very confusing project as there are some many types, makes, models and quality varies so widely. We went to the spa shoppe and they were very helpful in answering all of our questions and really put everything into perspective as to what our needs were. Thank you again

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spa Shoppe The

The Spa Shoppe is a Hot Tub and Pool supply store dedicated to great prices, and great customer service. We carry the full line of Canadian made Hydropool® brand Self-Cleaning Hot Tubs, and Swim Spas, and provide services for all brands of hot tubs, and pools. We provide service calls ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Whitby?