Imperial Paddock Pools Ltd

Swimming Pools, Spas & Hot Tubs
3795 William Street Burnaby BC
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74%

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Reviews by rating (past 12 months)

Reviews for Imperial Paddock Pools Ltd

Average customer rating:
8.3 10 (6 reviews)

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SuperDave in Burnaby
SuperDave in Burnaby
1 review Burnaby, BC
10/10

Pool supplies and cleaning for 25 years

Cleaned green pool over 2-3 days, added chlorine and ph adjust. Great service and very friendly office staff.
Very helpful finding parts for my older Buster Crabbe pool and filter. Have good selection of older stuff hidden in their stores or know where to get it. Been using them for 25 years.

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Private User
Private User
Private User reviews West Vancouver, BC
0/10

Pool Service & Maintenance - Substandard

We had a couple of major issues with them. One of those major issues happened early. Our pool boy opened two valves in our pool room that ended up costing us over $1000 in water loss right before the summer drought in 2015. He didn't know what the valves were for he just opened them. It was around half a million gallons of water lost. One of the owners (Ken) came to our property and stated we would be compensated for half of the loss but we never saw a dime. See Google for my full review with photos.

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Tina Macpherson from Vancouver
Tina Macpherson from Vancouver
2 reviews , BC
10/10

Pool service

They have provided us with prompt service and are always friendly and ready to answer our questions. They come to clean our pool and drop off the required chemicals. They have also installed a pump and filter. All I can say is the are the ultimate pool people.

1 of 1 people found this review helpful.
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salim in Vancouver
salim in Vancouver
11 reviews Vancouver, BC

First Review

10/10

Pool timer/heater & spa/pool valves

Friendly and helpful. Provided suggestions for improving the system.
Gave troubleshooting advice on the phone. Arrived on time and cleaned up after the work was completed. Provided support after the job was done.

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Audrey in Coquitlam
Audrey in Coquitlam
3 reviews Port Coquitlam, BC
10/10

Pool Maintenance

I have used this company to maintain my pool; they are professional, very punctual and always make sure my pool looks 100%! I would use them again if we moved to another place with a pool and or hot tub.

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Garry / Panorama Ridge
Garry / Panorama Ridge
1 review Surrey, BC

First Review

10/10

New Swimming Pool equipment installed

Our old pool was in need of all new equipment. We took several bids for the work which included a new Jaqndy heater, Hayward pump and filter and a total repiping and re-venting. The job turned out great and the new equipment not only filters and heats at a fraction of the price it used to cost. Thanks ..What a Great Crew

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