Terrible Service Levels and Customer care
Swimming Pools, Spas & Hot Tubs review in
Ottawa
Quick to sell you their products and service...quick to take your money..... but better hope you don't have a problem....so slow to resolve. They definitely don't stand behind their workmanship and have a high turnover of service/installation crew. Make sure you have everything in writing and do your homework ahead of time!!!
- Approximate cost of services:
- $20,000.00
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- Company Response
I am very disturbed by your post. Please email me at customercare@mermaidpools.com and I will look into this right away. My apologies for your experience.