Purewater Total Home Leisure

Swimming Pools, Spas & Hot Tubs
70 Robertson Road Ottawa ON K2H
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HomeStars  >  Furniture in Ottawa  >  Purewater Total Home Leisure  >  Spa - sales, delivery and post delivery
Private User
Private User
Private User reviews Ottawa, ON
10/10

Spa - sales, delivery and post delivery

We bought an Artesian spa from Seth in June 2020 but, due to Covid-19 supply chain issues, it arrived at the shop in late December for delivery. We didn’t want to take delivery in the winter, and asked Purewater to wait until spring and they accommodated. Steph arrived on May 3 with his delivery crew, and the shed in my backyard posed a logistics challenge. Steph knew exactly what he was doing and was patient and clear with his directions to the team, and took great care with the tub. Steph’s easy going humor helped with a tough situation. Sarah has been fantastic with pre and post sales issues, very responsive. Finally, Carolyn was very quick with responding to questions regarding chemicals and treatment advice. All around a great team at Purewater!

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