Met this company at the London home show. Very disappointed in stair quality and installation. Stairs looked crooked from any angle..Braun told me that it was my house that wasn't square. I called in a cabinet maker and another stair company to assess the problem. Both proved the stairs were 1 1/2" wracked (out of square) and the wall and landing were square. I called Braun to explain, but they weren't interested in the problem so I let them keep my down payment and we parted ways. We managed to force the stairs close to square using hydraulic jacks and rachet straps. They look much better now but not like they should look if they had been made properly in the first place. I have since found excellent stair builders in the area (that don't go to home shows because they are too busy installing stairs) that not only build great stairs but will stain and finish them as well. Avoid Braun Stairs!!