Shanti, this is a complete fabrication and we hope you do the right thing and remove your review. We have been to your home multiple times, spend hours of time and energy, explained the situation to you over and over. Simply put, you are seeing an existing flashing that was always there since the home was built. We did not replace or touch it. Our contract was to just replace the shingles around it. We cannot be responsible for flashings installed by others that you only happen to notice after the new shingle roof is installed because you are now for the first time looking at your roof. We've given the option to pay for new flashing but you have refused and we will not replace your old flashings for no reason for free. It's unfortunate you do not have the ability to understand this simple situation. We wish no other contractor has to suffer the abuse from you trying to get things for free. The worst type of homeowner to deal with. We have discussed with you with integrity and decency and all you want is work to be done for free.
Hi Andre, Thank You so much for providing us such a super review!
Hi Frank, thanks for taking the time to write us a review. It is greatly appreciated and we're glad your experience went well with Roofmaster!
Thanks for taking the time to write a review. I'm glad the project worked out for you and appreciate the recommendation to others! -Roofmaster Ottawa Inc.
Hi Tasha, I'm glad your experience went well right from the estimate with Tarek to the final result. We appreciate the recommendations! -Roofmaster Ottawa Inc
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hello, We are glad you enjoyed the experience and our RainPro eavestrough signature product! Thanks for writing a review! -Roofmaster Ottawa Inc
Hi Ron, thanks for taking the time to write us a review. Ernesto has been working for us since the late 1990s and we are very proud of his work and his crew. I'm glad everything went well and thank you for the recommendations! Kershan Bulsara
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hi Mary-Sue, thanks for taking the time to write this review. There's a lot of positive (and motivational) feedback for us. Thanks again and we look forward to providing you any service you may require in the future. Kershan Bulsara
Hi Chris, thanks for taking the time to write a review. We look forward to doing any work for you in the future. Kershan Bulsara
THANK YOU OTTAWA FOR ONCE AGAIN VOTING ROOFMASTER THE ONLY ROOFER IN THE OTTAWA REGION WINNER OF THE CONSUMER CHOICE AWARD FOR BUSINESS EXCELLENCE.... INCLUDING THE LAST DECADE CONSECUTIVELY!!!
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Additionally, we have placed twice as Finalist (runner-up) for the Better Business Bureau Torch Award for marketplace ethics and trust standards in the past few years. This recognition by the community and our customers indicate the company managers and staff really do care about the quality and service of work that Roofmaster provides. We have been in business since 1981 and completed nearly 16,000 roofing and related jobs successfully, earning ourselves an excellent reputation. Although the vast majority of our work is in the residential shingle roofing sector, we also do a number of commercial projects for engineering firms, the City of Ottawa as well as the Provincial and Federal Governments. We specialize in all types of asphalt shingles, custom steel and composite roofing types. Give us a call for FREE estimates on all your projects with written contracts and written warranties.