My septic system also smells. Was installed 2 years ago. We have had numerous visits from reps from the company. All told us it was from the roof. But this is at ground level, you can smell sewage around the tank covers. This is a very expensive system to have these kinds of issues.
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- Approximate cost of services:
- $20,000.00
- Company Response
It was recently brought to our attention the concerns you are having with your septic system. As an Advanced Onsite Wastewater Treatment manufacturer for over 20 years and thousands of our treatment systems installed over those years, we take pride in the systems that we produce. We would like to work with you to make sure your Waterloo Biofilter treatment unit is functioning properly and meeting your expectations. I apologize if our field team has been unable to find the source of your odour problems.
I would ask if you would please call our office at 1 866-366-4329 so we can continue to work with you to try and resolve the odour issues you are having with your system.