I turned off the water to the house to replace a washer in the tub and when I turned it back on, the valve was leaking heavily. Called Tiger plumbing in the morning and had great service from start to finish. The lady who answered my call made sure I knew I needed the city to come out to turn off my water (she called me back twice) and Kyle was able to come out that day. He was friendly and got the job done in less time than was estimated. The City of Waterloo employee who turned off my water warned that a plumbing company is not supposed to turn on the water because if anything breaks then the homeowner will be the one to foot the bill. So just make sure you do not let them do that. (Even though it may be more of a hassle that way).