U need storage delivered their pod on time to my house and allowed us to have it as long as we needed it to fill up. When we were done filling it with our possessions we simply just called them and they scheduled a time to pick up our bin to store at their facility. When we finally moved we called them again and right away our bin was moved to our new house. Everyone we came into contact with was very friendly. Only complaint was that the driveway was scratched (about a foot length) after they picked up our bin.