Alberta Lock Solid

Locks & Locksmiths
9816 51 Avenue NW Edmonton AB
Write a Review
Write a Review
HomeStars  >  Locks & Locksmiths in Edmonton  >  Alberta Lock Solid
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

57%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Alberta Lock Solid

Average customer rating:
8.1 10 (7 reviews)

Sort by

Rob from St. Albert
Rob from St. Albert
1 review Edmonton, AB
10/10

Locks changed

Alberta Lock Solid re-keyed my mail locks in a rental property. They showed up on time (phoned ahead to prevent waiting), made sure it worked and price was terrific. I recommend them.

Was this review helpful?
Company Response

Thank you for taking time to review Alberta Lock Solid. We enjoy making our customers happy.

Brent from Edmonton
Brent from Edmonton
2 reviews Edmonton, AB
9/10

Locks rekeyed

We had our locks rekeyed by Alex. He was on time and very polite. He had the job done in a matter of minutes and the locks have worked great since. He
Thoroughly explained gone warranty. I was very satisfied with the service and will call them in the future for any locksmith needs.

Was this review helpful?
Company Response

Thank you for taking the time to let us know.about your positive experience. We appreciate your business.

Crime Stoppers  from Edmonton
Crime Stoppers from Edmonton
1 review Edmonton, AB
10/10

Alberta Lock Solid

Alberta Lock Solid is Crime Stoppers Assoc. of Edmonton & Northern Alberta's trusted name in lock and door barrier services. They secured our offices and private homes to make sure our staff and families were kept safe while working hard to reduce crime in your community. Thanks for ALL you do for us! If you'd like more information about Crime Stoppers and our recommendation of Alberta Lock Solid please call our offices at 780-421-1122.

Was this review helpful?
Company Response

Wow! Thank you for your kind words. We are glad to help, and proud to be associated with Crime Stoppers of Edmonton.

Michael Brolich from Edmonton
Michael Brolich from Edmonton
2 reviews Edmonton, AB
10/10

Lock Rekey

Had Alex from Lock Solid come out to rekey our locks. We also had him install the Door Guardian on our rear door. Very quick service, professional, and knowledgeable. I would definitely use them again, and would certainly recommend them to others. Took the time to explain our options to us for home security, when asked. He also went over the warranty, which is one year, and what it covers.

Was this review helpful?
Company Response

Thank you for taking time to pass on your impressions of Lock Solid. We strive to make your experience with us a very good one.

marilisa
marilisa
2 reviews Edmonton, AB
10/10

Purchase, installation and service of home locks

I can honestly say that the customer service I received at Alberta Lock Solid, is the best I've ever experienced in the trades industry. As a women who often feels taken advantage of in a "man's" world, Fred, Damien, Jamie and Steve went above and beyond in not only assisting me with my purchase, but also in educating me regarding the locksmith's scope of work. I did not realize that this trade requires a 4 year journeyman apprenticeship program. My thanks to Fred and the front end "boys" for their friendly, respectful, knowledgeable and caring service.

Was this review helpful?
Company Response

Thank you for taking the time to write your thoughts. This is a great inspiration for us to continue our quest for excellence.

steven in Edmonton
steven in Edmonton
4 reviews Edmonton, AB

First Review

8/10

Lock Changed

I needed two door locks changed in my house. I brought them to this company and they had it changed quickly and without problem (Even the one lock that was a bit problematic). Had no problems with the locks ever since.

Was this review helpful?
Company Response

Thank you for your kind words. We enjoy helping our customers.

Twin Brooks
Twin Brooks
1 review Edmonton, AB

First Review

0/10

Lock change

Do yourself a favor stay far away from Alberta Lock solid. They come out forget to change one of the locks and want to charge us double for coming back!! Then all I asked was where is the customer service and they hung up on me. They used old rusted bolts and other parts.
Beware!!!

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

The customer service representative that took the call was let go shortly after this review (Sept. 2009). Customer service standards were subsequently reviewed and improved. We strive to make your experience a positive one.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Lock Solid

We have been servicing the Edmonton area for over 20 years. Fast, dependable mobile service and well-trained, courteous technicians. We supply and install doors, door hardware, and much more. Call for FREE estimate on door repair or replacement.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.