i moved so far three times in kingston, when i moved here for our new business, they shipped professionally, the crew were clean , efficient and actually quite easy to discourse with, they also moved and stored my house once, and moved our belongings twice. my repetitive move demonstrated my satisfaction with the company, there was one final move to date when they moved what we had in storage. we had a mover at fault damage, to our Italian made , all glass table top & base. the base was damaged, from reporting the issue , the company picking up base at Toronto retailer and installing the new base , ( our belongings were insured by movers , they handled the matter professionally and left us completely satisfied.
- Company Response
Dear Mr. Rapoport ... thank you for taking time to share your feedback with us and the HomeStars community. We are grateful when our customers let us know how we've done. We thank you for your repeat patronage and while we have regret that damage was sustained to your table when it was delivered from storage, we are pleased to note that you found our response and resolution satisfactory. We believe strongly in accountability and while we'd hoped to provide you with a flawless move every time, occasionally we falter and when we do, it's our top priority to make things right. Thank you, again, very much for sharing your experience of Capital Movers & Storage, and for trusting your moves to us.