The company was called to unclog a kitchen drain. For showing up to assess the problem, the up front charge was about $90 (during regular business hours). We were then provided with an outgageously high fixed price for the actual work. We accepted only because we were facing the possibility of incurring another service call charge if we started over with someone else from the yellow pages. The work took well under an hour, and it was done correctly without recurrence. As far as we were concerned, this was sneaky price gouging. Because of that, we will never use this company again.