I own a duplex and the carpets and furnace on both sides needed cleaning. They came on time and started quickly on the job. I was kind of expecting a better carpet cleaning job. Also their attitude towards me weren't that great. As I have no knowledge of these kinds of service, I was asking more questions than normal, but I made sure, I was asking at the right time and not interrupting their work. By the end of the service, I felt that they were selling me more products and felt even more attitude as I denied. Overall, I can see the furnace burns more efficiently and the carpet is kind of clean as it had some pretty bad stains on them.