Ultra Lite Doors

Garage Doors & Hardware
7307 40 Street SE Calgary AB T2C 2K4
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Chris in Bragg creek
Chris in Bragg creek
7 reviews Bragg Creek, AB
6/10

Garage Door Opener

I ordered my new garage door opener on line emailing the sales person. I got a price of $650 installed. My address was provided at the time of the quote and during the booking I was told there was another job in the area. I got a phone call at 8:30am from the installer that he would be there in 20 minutes. At 10:30 he showed up. The install went OK but the new opener was further away from the electric plug which I had to move.
I put 50% down when I ordered got an email after the install if it was OK to put the rest on my credit card. I was lucky that I looked at the attachment where a $50 driving charge was added without any call which I refused to pay.
Within 6 months the door stopped working properly. It would open by it self, not open, open and close right away. It was still under warranty, I got it professionally installed but Ultra-lite doors did not want to come out to take a look. Without looking at it the blame was lightning, another garage door opener with the same code, security system interference I was told to live with it.
I emailed the service manager where for free they came out 3 times to get the opener to work. If it happens again I will get a different make and try another company was not worth the trouble.

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