Roussel Eavestrough Distributors Ltd

Gutters & Eavestroughs
795 Middlefield Road Toronto ON M1V 2T9
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HomeStars  >  Gutters & Eavestroughs in Toronto  >  Roussel Eavestrough Distributors Ltd
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68%

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Reviews for Roussel Eavestrough Distributors Ltd

Average customer rating:
7.7 10 (11 reviews)

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Private User
Private User
Private User reviews Toronto, ON
2/10

Poor workmanship

Roussel Eavestrough Distributors Ltd
416-438-4344
795 Middlefield Road
Toronto
ON
M1V 2T9
CANADA

This company replaced all eavestroughs including gutter guard. The downspout from the roof to the ground has pulled away from the house. Upon examination there were no plugs used, with the method used there is no way to repair without removing the collar around the downspout. I called and spoke to the receptionist and left a message for Service, it took two weeks and Service did not call back, the Receptionist called back to tell me they would charge $125.00 to replace the screw that was not iniatally properly installed, there are other issues with this job that I find very disappointing, especially after looking at my neighbours which is substantially better. He has features that were not offered or discussed as options, I am very disappointed especially with no return call from Service to explain the simple issue which was caused by their workmanship

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Leofox
Leofox
3 reviews Toronto, ON
10/10

Eavestroughs, downspouts & gutter guards

Excellent job. We had these installed about a year ago, and everything looks and flows very well. Gutter guards are great as we have trees with lots of leaves. The company was excellent to work with, very honest. We called them again this month because we got an exemption for one of our downspouts from the city, and wanted it put back into the sewer. Gavin called me back right away and had someone over within a week to do this very small job at a very minimal charge (just over $100). Very happy with their work, their honesty, customer service and their follow-up.

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10/10

Replace eavestrough and downspouts

Roussel Eavestrough Distributors Ltd
416-438-4344
795 Middlefield Road
Toronto
ON
M1V 2T9
CANADA

Recommended Roussel in November 2016 to replace eavestrough and downspout on the entire house at my parents. Work was done professionally and new troughs look and perform well. Very fair and competitive price. Definitely recommend.

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Leofox
Leofox
3 reviews Toronto, ON
10/10

Eavestrough & downspout replacement with gutter guards

The company was excellent to deal with. Gavin came to our house a couple of times and responded to all of my phone and email inquiries while I was researching which company to choose. I shopped around a lot. Their final price was very competitive, and they provided good quality product. The installers were very friendly and professional, and accommodating. They completed little fixes and cleaned up afterwards. Everything looks great. Have already recommended them to my friends and neighbours.

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Emil P in Toronto
Emil P in Toronto
1 review Toronto, ON
10/10

Siding, Doors, Eavestrough

I came across Roussel Eavestrough through Home Stars. I received several quotes and Roussel was very competitive. I dealt with Malcolm who came to meet me at my home and was very professional every step of the process. He was detailed and was very impressed with his professionalism, and never once felt pressured to make any immediate decisions. He always contacted me exactly when he said he would, and kept me informed throughout the installation process.

It took me a few weeks to decide on which company to go with... All were pretty competitive but what I based my decision on was the professionalism of Malcolm along with the materials/products they used.

I compared samples and products between all quotes I received. Trust me when I say this... Roussel materials and products are FAR MORE SUPERIOR than the competition!!!!!

Once we agreed to have Roussel perform the work... Malcolm outlined the process and timeline. Everything was exactly as he said... Greg the siding installer is an absolute wizard and his attention to detail was 2nd to none. Glen who came to install my doors was lightening quick and did such a great seamless job.

All waste was removed and my wife and I couldn't be anymore happy with the professional service we received from Roussel.

We have turned into Roussel advocates.

Thank you Malcolm and your team.

Emil and Nicole

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EY homeowner from Toronto
EY homeowner from Toronto
3 reviews East York, ON
5/10

Eavestrough install and replacement

Roussel Eavestrough Distributors Ltd
416-438-4344
795 Middlefield Road
Toronto
ON
M1V 2T9
CANADA

Did a good job, but started the job one day and didn't finish it until 2 weeks later and after a lot of complaining. Also, they charged my card before the job was complete.

1 of 1 people found this review helpful.
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gary in Markham
gary in Markham
9 reviews Markham, ON
10/10

create downsprout

neighbour recommended sergey. he came the same day to give a quote, and it was a saturday. he completed the downsprout a week later, as discussed within 2 hours. no issues. nice and professional gentleman.

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punkinboots in the bluffs
punkinboots in the bluffs
1 review Scarborough, ON
9/10

New Eavestroughing... Yay!

These guys were fast and professional from the beginning to the end. Their prices compare favourablely to their competitors. I love how the eavetroughs look and function. We opted for the high end leaf guard and have not been disappointed so far. I just wish I could have done the soffits at the same time.

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H Sills in Pickering
H Sills in Pickering
1 review Pickering, ON
1/10

Eavestrough/Facing

I had my eavestrough and roof replaced a couple of years ago. A section of the facing fell off. When requesting the installers return to fix the damage, they could not understand that i wanted to be home while they did the repair. they are not responsive to requests of the customer and the customer's schedules. They seem to make it a priority that the installer lives at the other end of the city rather than focusing on when the customer is available.

0 of 2 people found this review helpful.
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adam.okhai
adam.okhai
6 reviews Woodbridge, ON
9/10

Replace eavestrough; replace down spout (drainpipes); ADD additional drainpipe

This refers to single house in Vaughan. Built on a steep gradient (and thus has full walkout basement). Some of Eaves-troughs and down spouts were damaged in storm. Roussel were very effective; gave good advice ; the crew was EXCELLENT. Job was done as quoted. One minor point: the new downspout (vertical) is not quite straight. I did not call Roussel about this--- subject pipe is not all that visible, being in corner . Work was done on time , as specified, and I found the workers pleasant and easy to speak with . LS for Adam [last name removed--Ed]

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