Spring Home Heating & Cooling Systems Inc

Heating & Air Conditioning
160 Torbay Road Markham ON L3R1G6
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Spring Home Heating & Cooling Systems Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Spring Home Heating & Cooling Systems Inc

Average customer rating:
9.9 10 (915 reviews)

Sort by

M. Young in Toronto
M. Young in Toronto
3 reviews Toronto, ON
10/10

Thermostat Installation

Provided and installed new thermostat in my condo. Quick response time and excellent service. My furnace is too old for the smart thermostat I had purchased, but Spring Home was able to provide and install a new one for me right then and there. Great company! I highly recommend.

Was this review helpful?
Mr. Xie in Toronto
Mr. Xie in Toronto
2 reviews Toronto, ON
10/10

Replace boiler

Spring Home helped me quickly quoted and replaced my old boiler with a new boiler/water heater combination as my water heater is old too. Installation work went smoothly, and they did not leave a mess. I were really impressed with their professional service, moreover were very impressed by their following up calls and visits in order to make sure their production to work in the best. And it works great since then. I am very pleased to the service and product from Spring Home and strongly recommend this company to other consumers based on our experience.

Was this review helpful?
Company Response

Thank you Mr. Xie for the compliments and a very nice review, this means so much to the whole team of Spring Home Heating & Cooling and this definitely a gesture that can even inspire everyone to do better. Should you have any questions or need our assistance please do not hesitate to call at anytime. Thank you!

Gwen in Toronto
Gwen in Toronto
4 reviews Toronto, ON
10/10

Ductless heat pump is terrific

Cy of Spring Home HCS came to my place to assess possibilities of putting air conditioning in the second story of my house. It's an older house and despite work I had done with insulation and new windows and baseboard heaters it was still frightfully hot in the summer and cold in the winter. He recommended a Mitsubishi ductless heat pump system and explained how it works and where it should be placed. Peter and his helper cleanly, quickly and efficiently installed the inside and outside units. The only problem was that we hadn't allowed for covering up the ugly black hose that now ran down the back of the house. They returned to cover that in a vinyl casing. The upstairs is now comfortable - as it should be. And the unit is unbelievably quiet inside and outside. The next test will be in how well it cools in the summer but I am very hopeful.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Gwen for your nice review,glad to hear that we were able to assist you in providing solution to have a comfortable temperature in the upper level of your home. Please do not hesitate to call at anytime if you have any questions. Take care always!

Laura @ Debut in Markham
L. .
1 review Markham, ON
10/10

Impressed From Start to Finish!

I had Spring Home come out to quote on a split AC system for my office. Cy Goh was prompt, courteous and honest. He made suggestions and offered advice which was extremely helpful. The technician that came for the install was right on time and was very polite. He explained what would be done and then went through a whole checklist to explain everything that was done. He had even taken photos of the system on the roof so that he could show us! After the work was done Cy emailed me to ensure that all was working well and we were happy with the system. All and all a wonderful experience! I would gladly work with Spring Home again and will refer friends and family to them. Thank you Spring Home!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words and for a very nice review greatly appreciated.Customer's satisfaction is our number one priority and we were glad to know that we had accomplished our goal. Thanking you in advance for helping us to promote our service to your friends and family. Take care always!

Paul in Markham
Paul in Markham
1 review Markham, ON
10/10

AC Emergency Call

We would like to take this opportunity to commend a job done extremely well. We had a major issue with our AC unit a few days ago and placed an emergency call. Tiger and Sam were sent out to diagnose the problem the next morning. Tiger was extremely knowledgeable and dealt with the issue in a very professional manner, but was called to another emergency call and Peter was sent to help due to the job being difficult. Thanks to this trio: TIGER, PETER and SAM for your expertise, we would recommend your services to anyone who wants a job done properly!

Paul and Monica K.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Paul for a very nice review greatly appreciated. Your kind words and appreciation was sent to the whole team. Reviews like this will definitely inspire each and everyone in the team. Thank you once again. Please do not hesitate to call at anytime should you need our assistance.

Jonathan
Jonathan
3 reviews Markham, ON
10/10

Impressed from Start to Finish

The level of service and experience I had with Spring Home is top notch. From calling in to schedule appointments with Rodina and Hannah to having the AC installed, everyone was extremely pleasant and is very accomodating to my schedule. I've had requested for a thermostat install and they've sent Kiril who is a fantastic gentleman. Extremely polite and dedicated to his craft. He has diagnosed that the initial current thermostat wiring was done poorly and spent many hours trying to fix the problem. Kiril eventually had to redo all the wires and even replaced my old damaged circuit board so that it can properly connect to the furnace. Without a doubt, this is definitely one of the best customer service I've received from anyone to date. Extremely impressed and huge kudos to Kiril, Rodina, Hannah and the team!

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Hello Jonathan,Thank you for your kind words and very glad to hear that we were able to assist you. Please do not hesitate to contact us should you have any questions or concern with your HVAC system, we are here to help. Take care!

Semi-Detached-House in Old Toronto
Semi-Detached-House in Old Toronto
1 review Toronto, ON
10/10

Highly Recommended. Surpassed expectations for New Air Conditioning service

After a very dissatisfying round of service calls and expenses with another company—mostly due to terrible customer service, vague diagnosis and estimates, and slow follow-up—exasperated we looked elsewhere.

SPRING HOME started with Cy Goh who was not only polite and attentive to the urgency of our situation—a broken AC, a heatwave and a baby in the house—he was able to effectively respond. He gave an estimate over the phone, came to do a site visit the very next day to confirm the estimate and make sure the system discussed was adequate (where he thoroughly reviewed the product, the installation work, the warranty etc.), and then had two service guys come out 2 days later to install a brand new system! Sam and Chris who performed the installation service were great: very conscientious (protecting floors and walls and cleaning up after themselves), knowledgeable, efficient, polite, and very hardworking (this was their second job on a hot day).

All to say, I was extremely happy with the level of service and professionalism extended by this company and its representatives. I have found my new service provider for the AC and will also be using them for the heating system when the time comes.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thank you so much for sharing your experience and for your kind words which will be shared to the whole team specially to Cy, Chris and Sam for the job well done. It is indeed touching to read a great feedback which will inspire our team to give out our best in each one of our project. Should you need anything please do not hesitate to call us at anytime. Take care!

Donna in Toronto
Donna in Toronto
6 reviews Toronto, ON
10/10

Split A/C unit

I decided that cooling the whole house overnight just to keep one bedroom cool was ineffective so after much research ended up with Spring Home Heating and Air Conditioning. They had already installed a new furnace a couple of years ago and I was impressed with their service. They didn’t disappoint. Chris and Amir were expert installers of the split a/c Daikin and the unit is so quiet! It was a complicated installation because the unit had to be installed quit a distance from the room to be cooled. Chris is a pleasure to deal with. I wish I had done it years ago. I would recommend this company for heating and cooling needs.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Donna thank you for your review and a great feedback which will be shared to the whole team at Spring Home specially to Chris and Amir. We are glad that you are now enjoying the comfort of your home. Please do not hesitate to call if you need our assistance or if you have any questions. Take care always!

Maria & Diomedes Laxamana in Ajax
Maria & Diomedes Laxamana in Ajax
1 review Ajax, ON
10/10

AMAZING PRODUCT AND SERVICE

Similar to other comments, I found this company through the internet. I am very thankful that I go on purchasing my AC with them. The whole team have amazing product and great customer service. Highly recommended! :)

Was this review helpful?
Company Response

Hello Maria, thank you so much for your kind review. Our customers satisfaction is our number one priority and we are glad that you are satisfied with the product and our service. Thank you very much for your business. Take care always and please do not hesitate to call should you require our assistance.

ChrisI in Markham
ChrisI in Markham
1 review Markham, ON
10/10

Install Lennox A/C

Found Springhome Heating and Air Conditioning after researching the Internet and getting quotes from two other sources. Communicated with the office, Andrew Kojola contacted me and after a very informed meeting installation date was set. ( June4th) Installers arrived earlier than arranged( half hour), introduced themselves and proceeded to lay floor protection. Installation took 4-6 hours as planned and the job was Great.
Highly recommend this company and I am very pleased to date with my experience.

Was this review helpful?
Company Response

Thank you for sharing your experience and we are glad that you are satisfied with our service as that is our no.1 goal. If you have any questions at all or need any assistance in the future please do not hesitate to contact us at any time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spring Home Heating & Cooling Systems Inc

==== YOUR SATISFACTION IS OUR SUCCESS ======
**2010-2016 Dave Lennox PREMIER Dealer**
**2010-2016 Lennox Centurion Award Winner**
**Mitsubishi Electric Outstanding Performance Award Winner**
**Trane TCS Dealer**
** NATE (North American Technician Excellence)**
If you're looking for an established, Reliable Heating, Air Conditioning and Refrigeration contractor in the GTA area, you've come to the right place. Licensed and fully insured, Spring Home offers a complete installation and service department. Our experienced professionals are trained in residential, …

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Installation *** Service *** Maintenance Residential, Commercial and Industrial AUTHORIZED DEALERS FOR PREMIUM BRANDS : TRANE, MITSUBISHI, DAIKIN, LENNOX,VIESSMANN, BOSCH, LOCHINVAR, NAVIEN, AND WEIL MCLAIN
SERVICES
Furnace,Air Conditioner,Ductless Air conditioning / Heat Pump, Heating Boiler, Water Heater, Air cleaner,Humidifier,HRV, ERV, BBQ gas line, ,Rooftop unit, 24 Hours 7 days emergency Services,Gas Furnace Replacement, Gas Furnace service, Oil Tank / Furnace removal
BRANDS
Trane, Daikin, Mitsubishi, Lennox, NTI,Viessmann,Slant fin, Weil McLain, Lochinvar, Navien, Bosch, Fujitsu, Aprilaire, Honeywell, Rinnai, Lifebreath,VanEE,
SPECIALITIES
**NATE(North American Technician Excellence) Certified contractor.** **Trane TCS Dealer** **LENNOX PREMIER DEALER** **Daikin ComfortPro Dealer** **Mitsubishi Electric MEQ Dealer** **Mitsubishi Electric Outstanding Performance Award Winner** == Dedication to Quality Service is second to none ===
WEBSITE
http://www.springhome.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash,Cheque, Financing available
LICENSES
G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA,MEQ certified,NATE, Metro lic H223
MEMBERSHIPS
NATE, HRAI, BBB, TSSA, ESA, Markham Chamber of Commerce, BNI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
WSIB
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depending on the product, brand. Extended warranty is available. Will provide a written Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.