Spring Home Heating & Cooling Systems Inc

After a thorough investigation of home heating options we were most impresssed with the knowledge and understanding of our needs by Spring Home Heatings Sales Manager Mr Cy Goh and his willingness to patiently answer all questions. Subsequent to that the job was completed in January 2011 on time in one day including the removal of old equipement and thorough cleanup inside and out. Time was taken to thoroughly explain the new equipement and digital thermostat controls. It is now May 2011(4 months later) and we have had 100% satisfaction with the new American Standard heating system and seen a noticeable reduction in our natural gas consumption. At the outset we used this website to read others satisfactory reviews and results with Spring Home Heating and would definitely recommend this company to others.

Before choosing Spring Home, we started last year getting quotes on just the furnace. We were told that our furnace was running at 60%, and this was a generous assumption. At the Toronto Home Show, we talked to 3 other Heating and Air Con. companies whom also arranged a free estimate. All 3 companies were very knowledgeable with good selling points. We decided to change out the furnace/AC/Water Tank all at once.
We were just about to choose one of the three, when our friend called and said they had their furnace done by Spring Home, so we had to get one more quote. We called and arranged an inspection with George. He was very impressive with his answers to our questions, little did he know, we have been doing our research for about a year with manufactures, specs, installation, etc.
George is very knowledgeable and informed us of things we didn't know. His crew of installers are certified gas fitters, they would be able to run our bbq gas line.
We decided to go with George and his company, because we found him very knowledgeable, friendly, and most of all honest.

The install was very satisfactory, the crew did everything in 1 day.
Furnace/AC/Water Tank/BBQ line/Air Cleaner

We would highly recommend Spring Home Heating.
At least talk to them before your final decision, that's what we did.

The eco-energy retrofit was coming to an end and I decided it was time to replace our 18+ year old furnace and take advantage of the gov't grants/rebates. It was working ok but, I did not want to take a chance on it breaking down. I did my research on HVAC contractors as well as researching the products. When it came down to it, I chose Spring Home. Cy came over to the house, evaluated our needs and presented me with a hi-eff American Standard furnace, thermostat and a condensate pump. He only quoted what was required and I appreciated the no upsells on accessories. There was no pressure sales, the only pressure was for me to decide which HVAC contractor to pick. After meeting with him, I was about 90% sure that I was going to go with Spring Home. The price Cy quoted to me was very competitive and the reviews on homestars helped in my decision. The installers came on time, were polite and informed me of the things they were going to do with the install. In the end it took most of the day to install the furnace, touch screen thermostat and condensate pump. They did a thorough screening to make sure everything was working before they left and did not leave any mess. I am very satisfied with the work that was done and have even recommended my work colleague to them. Thanks again Cy and Spring Home.

After several home renovation projects that had some issues I decided to search for an HVAC contractor through Home Stars using a very high rating score as my start point (9.8-10).
This short-listed Spring Home and several others. Spring Home won the contract for a complete high eff refit after Cy's thorough and impressive presentation. He uses a computer to walk you through the work. Particularly impressive were the quality and neatness of the installation photos - I had researched on an HVAC forum that the install is the most critical element to a quality HVAC system.
I was also impressed with the photos of their installs for American Standard at the Toronto Home Show and the AM Std training centre.
Cy answered every question thoroughly and pointed out details in the install such as the AC cement pad, the intake and exit pipe mortaring that are important but never considered in a large job like a system replacement.
The job was complicated by poor existing ducting and an improper plenum as well as a short time frame to get the work done ahead of the rebate deadline. In addition, my wife was reluctant to replace a working system.
George the installation manager came out twice at no cost to answer my questions, ensure the equipment would work correctly and to order the proper plenum before any contract was signed. He also verified the existing furnace's heat exchanger was cracked but allowed us to digest the news without any hard sell unlike the competing firm.
George also saved a slot for installation prior to the Mar 22 audit deadline despite no definite decison from us or a deposit until the night before. Spring Home met our needs, waiting patiently and let us take the time needed to be sure we were making the right decison.
The installation was first class and the end result matched the photos of quality jobs Cy had shown. The team worked very hard from 9 AM to 9:30 PM due to the complex nature of the existing system ducts at no additional cost and clearly were very skilled. I now have a high eff system that reflects quality throughout.
Spring Home's quote was very competitive, cheaper than several, surprising given the quality of work and attention to detail.
I would not hesitate to recommend Cy and George and Spring Home or to use them again.

Cy and George from Spring Home Heating and Cooling were great to deal with. They were very professional and reliable. George was very knowledgeable of what was needed to updgrade our heating and AC system and to plan for our future 2nd story addition. I have recommended Spring Home to a few of my fmaily and friends and look forward to the 2nd phase of our home heating and cooling upgrade

Our 20 year old furnace died on the Family Day long weekend. George came over immediately and also referred us to an energy auditor so we could qualify for government rebates. We also had our non-functioning air cleaner replaced and George advised us to replace our old hot water tank since it was way past its normal service life. Our hot water tank is located behind the furnace so if it died later the furnace would have to be removed again to replace it.

George's crew came the next day and completed the job in a thoroughly professional and efficient manner. They even cleaned up the work areas before they left. We are very happy with the quality and service we received from Spring Home and would not hesitate to recommend them.

To Whom It May Concern:

I decided to replace my old 80% efficiency furnace with a high efficiency one. I got some quotes and I decided for Spring Home Heating & Cooling. Their price was close to other offers. I gave them a list with my requirements to be attached and part of the contract and they accepted all of them. Spring Home H&C company installed for me an American Standard Freedom 95 furnace in less than one week from the time they gave me the quote. Two technicians came in the morning on the day they wrote in the contract and did a good and clean job. They met all the requirements I attached to the contract and they did check with me in all the situations in which few approaches were possible. Everything went smoothly and I didn’t have any unpleasant situation or outcome.
I recommend Spring Home Heating & Cooling Company for this kind of installations.

Andrei
Toronto, Ontario

Cy was recommended to me and I'm glad I employed his firm to replace our furnace. He explained everything that was required, clearly and concisely. They did an exceptional job, all very neat and tidy. The system is working well. I would highly recommend anyone thinking of replacing their furnace to use spring home heating. Cy called me the day after installation to check everything was done to my satisfaction. All in all a top fella who cares and whose company performs a solid job.

I originally met George several years ago when he first came to inspect and service my A/C unit. He was very friendly and honest. He was kind enough to fix a small issue and not charge me for it, which is hard to find nowadays. This summer, when our A/C unit failed to work, he quickly advised what was wrong with the unit and replaced our A/C unit and furnace because it was out of date.
I am grateful that he was able to fix the units and save us a lot of money with the government rebate that he told us about.

I will definitely refer him to my friends and family.

We were looking to install a new furnace and air con in December/10. We spoke with Cy and he explained everything and, after getting another quote, we ultimately decided to go with home springs (because of the price and they had a better reputation). The installation went well and we are happy with the results - everything went smoothly. At the end of the day I would recommend this home springs to potential customers.