Spring Home Heating & Cooling Systems Inc

I found myself over-researching A/C's and getting so many quotes and models, I was thoroughly confused. After speaking with Spring Home, it was the one company I was comfortable with both the sales contact (Cy) and the installers seemed reputable and would do a good job. So I pulled the trigger on the major expense of an A/C install with Spring Home, and have no regrets.

Cy (sales consultant) was very knowledgable and responsive. He knows the product, and he comes across genuinely (not something you can fake). He didn't try to sell me anything I didn't need, he wasn't pushy, and actually came to the house to finalize the quote, and ensured there'd be no surprises on the day of the install.

The installation was very professionally done, and I have no qualms with the install. They even extended the pipe used for the furnace combustion out to the exterior of the home for no extra charge. Everything was tested and ensured to work before leaving. The installers were neat, used drop clothes wherever they walked indoors, and even asked for a broom to sweep up after! The only small negative was that the install was much later than I thought, and I didn't receive a call/update until I called, but I was updated immediately after calling Cy. A small negative, which all in all isn't a big deal, but prevents me from giving a 10.

In summary, Spring Home isn't a huge premium above the cheapest installers out there. And when you compare what you get --
- decent warranty protection (more than the std 1 year labour)
- 24hr emergency service
- honesty in talking to Cy
this made the decision easier, which is important when it involves thousands of dollars.

A/C has performed well over the past month, during the recent heat wave and have no complaints.

I highly recommend them.

We wanted to buy an air conditioner for our home. A phone call to Spring Home and Cy was at our door that very night. He was very patient and accomedating with all our questions and answered them all honestly and accurately. Install day of June 21st was to our request. We even had to request to change the install time at 11pm the night before due to a last minute change in our personal schedules and Cy was able to coordinate everything in the middle of the night. The installers were professional, and knowledgable. Protected our hardwood floors with a drop cloth before begining work and patiently taught us how to use the machine along with the humidifer. They did not leave until they were convinced that we were pleased.

10 out of 10! Especially with the hot weather in the past couple days, we are glad we are COOOL! Thanks Cy and Spring Home. Much appreciated.

Henry

After being referred to Spring Home by a family member, we met with George+Cy to talk about upgrading our 30 year old furnace and AC to take advantage of the expiring government incentive programs. They really seemed to take their time going over what would be required for the job, pointing out some things which other installers didn't mention (like how our gas water heater was exhausting into an old unlined chimney), having to run new thermostat wires, relocating the AC etc. After reviewing their quote (which was very competitive considering the American Standard brand) and their rep here on Homestars, we decided to go with Spring Home.

The install of both a high efficiency furnace and AC took almost a full day, and we're very happy with the results. They took the time to make sure all the new vent pipes, line set, electrical wires, drain pipes etc. were neat and tidy. The AC unit was set on a big paver with a gravel bed underneath and looks good, and has come in handy with the hot weather we've had recently! Both the AC and the new furnace are much quieter than our old units, which spring home neatly took away along with all the rest of their materials - they definitely left our basement cleaner than it started, which was a refreshing change for a contractor.

They even set up a plan to return in the fall once heating season kicks in to give the furnace a tune-up. We've been very impressed with the level of service from Spring Home and would definitely recommend them to anyone looking for a pro install of HVAC equipment (at a very reasonable price no less).

I bought a home north of Toronto in October and they had a builder-grade furnace and air conditioning system (not American Standard). When I was given an opportunity to change, I jumped at the chance. Cy Goh and his staff at Spring Home were outstanding. They promised the work would all be done in one day. It was. They stayed late to make sure I was happy with their work, and they painstakingly went through everything to make certain I was completely satisfied with their work before they left (with more than few mosquito bites ~!) Special thanks to Cy and his group, and Ian and Richard at American Standard. The difference is profound, and the system is whisper-quiet !

Lance

My old furnace and ac was replaced by Home Spring Heating and Cooling System Inc. last year. George explained the whole process and the benefits to upgrade the total system, he made it very easy for me to understand all the technical aspects of how the new system will work.

His crew finished everything in one day, they really took time to ensure the job is done to all specific requirements. I noticed that they did not cut corners and took the extra time and effort to fine tune the gas pipe and the ac lines to the exterior of my house.

They also removed all debris and clean up the place afterwards. I am very satisfy with their work and will not hestiate to recommend them to my friends.

George came to inspect the job after 3 days to make sure the system is running properly. He promised to come back this summer to inspect all units again which he did one week ago.

I have to say that I am a very happy customers.

Nice job, George.

George, Yan and the Whole Spring Home team were great to work with from start to finish. We are demanding clients, and George and his team exceeded our expectations. We chose to have an American Standard Freedom 95 60K BTU furnace, an AprilAire Humidifier, Honeywell Media AirCleaner and American Standard 2-Stage thermostat installed in our townhome. We were torn between reconnecting our existing 10 yr old AC which was de-installed to finish grading our backyard vs. buying a new unit. In the end we decided to re-install our old AC and there were no pressure selling tactics for a new unit or ill-will from the Spring Home team. They did a magnificent job re-installing the old unit and the entire HVAC system. Clean and courteous, Yan and his team walked us through what was going to happen during the course of the day and provided us with updates as the work was in progress. All our questions were carefully answered and Yan spent time with us after the install to ensure we were comfortable operating the new system. We couldn't be happier and can recommend Spring Home to anyone for their HVAC needs with great confidence.

Spring Home helped me quickly quoted and replaced my failed furnace with a brand new one during this past winter in an emergency situation.
And my wife and I were really impressed with professional service and state of art product received from their service technicians, moreover I was very impressed by their following up calls and visits in ordre to make sure their production to work to the best as it is supposed to be after fine tuning been done by their technicians. And it works great since then. My wife and I are very pleased to the service and product we got from Spring Home and we as a end user strongly recommend this company to other consumers based on our experience.

From the initial quote to the completed install George and his install crew did an exceptional job installing my new American Standard A/C and cased coil, Accuclean Air Filtration, customized return boot. He was extremely knowledgeable about the products and provided with options that help to suit our needs. His install team completed a very clean install and cleaned up and removed any debris from the install. George also came back on a warmer day to do a proper pressure test on the A/C unit to ensure that it was operating efficiently. I would recommend his company to all my friends and family and will certainly be calling Spring Home for my future HVAC needs. Keep up the good work George!!!

Cy and his Company were visiting a neighbour 2 doors down regarding replacing her furnace and adding central air. Upon my request, Cy stopped by shortly thereafter and within minutes I was impressed with his observations and recommendations for replacing our central air and a furnace fresh air intake upgrading. Our installation date was set in such a timely fashion! Our old central air unit was changed out expertly. It looks great and the technicians were so thorough and conscientious-what work ethic! My neighbour was equally impressed as they got ALL her work done the same day. Spring Home Heating and Cooling Systems Inc. restored my faith in contractors! Bravo!

I had my furnace and A/C replaced with Spring Home last year. I really enjoyed the presentation Gorge made to me about the heating and cooling system of the house, very knowledgeable and professional. Spring Home technicians did excellent job in installation and follow-up service. I already recommened Spring Home to some of my friends, and will keep recommending whenever I have a chance. I trust Spring Home!!!