I called Sam, and explained to him that i HATE sales people. Always puffing and blowing smoke until something goes wrong. We spoke for a while over the phone and i explained what i wanted. There was nothing wrong with our existing hvac system, but being the original builder units and almost 20 years old, i knew it was only a matter of time. He came out and did a site inspection and we discussed various options. I decided to go with a complete Trane system with variable motor speed for both furnace and AC. His guys came out on the scheduled date and did a fantastic job.
I really like Sam, he's super personable and i could tell right away, he listens to what the customer wants, offers his honest advice and is super personable. When you spend $15k+ you need to have confidence in your chosen contractors. I'd give them 15 stars if i could!
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- Company Response
Thank you for taking the time to share your great experience with others. It was my pleasure to assist you with your "unique" HVAC needs, but as always, kind words and referral of family and friends are always welcome and appreciated. Thanks again.