Booked a furnace up and AC tune-up with Spring Home. I initially had some concerns with the service. I was contacted subsequently by Spring Home and they offered to redo the appointment and address my concerns.
I like the fact that they follow up and really try hard to address any concerns that you might have.
- Approximate cost of services:
- $190.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Marcel,
Thank you very much for taking the time to bring this to our attention and providing us with your feedback. Customer feedback is very important to us all at Spring Home Heating & Cooling as we take pride in offering great services. As soon as we saw your concerns, we immediately did an internal investigation and had a meeting with the service coordinator and all the service technicians. I had called you and left a message as I would like to get in touch with you to address your concerns . Kindly contact me at your convenience to discuss this further.
Georeg Li
Installation & Service Manager
905.479.3369
george@springhome.ca