Arpi's Industries Ltd

Heating & Air Conditioning
6815 40 Street SE Calgary AB T2C 2W7
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Reviews for Arpi's Industries Ltd

Average customer rating:
9.3 10 (353 reviews)

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Kamal
Kamal
6 reviews Calgary, AB
10/10

New Furnaces

Arpi's changed two furnaces. Its was expensive, but I received multiple quotes, and they were competitive. With Costco discount, they were cheaper. I read the reviews here and so it was an easy decision.
They send their 'PM' to assess my house for proper size and the work that would be required. The provided quote covered everything, including re-placing the exhaust pipes to meet code and meeting city inspections. The service guys were just great, very professional and very considerate. It's an expensive proposition to replace furnace, but they say quality of installation is more important than the quality of furnace manufacturer. With Arpi's you don't have to sweat it, just stay warm!

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Company Response

Hi Kamal, thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We are glad to see that our install crew met all your expectations, and you were happy with the installation of your new furnaces. We thank you for your feedback, and we look forward to working with you in the future.
Thank you TEAM ARPI’S

Heather K in Calgary
Heather K in Calgary
1 review Calgary, AB
10/10

Annual furnace / air conditioning service

Steve came today to perform the annual service for the furnaces, water heaters and air conditioning units. As with all their technicians, he was punctual, tidy and professional. We have used Arpi’s for many years and have always been pleased with their service. I would not hesitate to recommend them.

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Company Response

Thank you very much for taking the time to write this review, Heather! We appreciate your feedback. I will share your comments with Steve. We look forward to working with you in the future, thanks again!
TEAM ARPI'S

Private User
Private User
Private User reviews Calgary, AB
9/10

15 Point Precision Tune-up

Vanessa was very nice and pleasant to deal with. She was courteous and on time for our appointments. We have experienced no issues with her work. The area was clean after she left

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

DW in Edmonton
DW in Edmonton
2 reviews Calgary, AB
10/10

Installation of air conditioner, hot water tank and humidifier.

I had a new air conditioner installed which required an electric pony panel and coring through the basement wall. All trades were on time and well coordinated. I also had a larger hot water tank installed along with a humidifier on the furnace. Trades were polite and respectful of the property. They cleaned up before they left and took all garbage with them. I was shown how to operate the new thermostat and were all of the work was done. I would highly recommend Arpi’s.

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Company Response

Thank you for taking the time to write this review, DW! We appreciate the feedback. We look forward to serving you in the future!
TEAM ARPI'S

Nurse_stacey  in Cochrane
Nurse_stacey in Cochrane
1 review Cochrane, AB
10/10

Excellent customer service, very personable and helpful

We had some floor damage to our floor in our laundry room, and upon inspection, We had noticed a very tiny leak in one of the pipes that attached to the furnace. I emailed The customer service and they promptly responded via phone.
The representative I spoke with was kind, understanding and helpful, sending out a technician the same day (Friday) which provided us peace of mind knowing we didn’t have to wait over the weekend.
The technician (Jared) arrived early, and presented as kind and very personable, he not only fixed our tiny leak on our furnace, but then went on to find the main leak (from our water softener) that had ruined our brand new flooring (and would have continued to cause damage) had he not diagnosed and corrected the problem. Jared took the time to review the problem areas, the causes of them as well as solution, then went on to remedy it. We are very grateful, as he was honest and extremely reasonable (as it came as an unexpected cost, so we were worried how much it was going to end up costing). We couldn’t be happier with the service we received from reception to technician. We would highly recommend this company and will certainly use them again in the future.

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Company Response

Thanks for the awesome review! Customer service is our top priority, and we are glad to hear that our team took good care of you.
We will share your comments with Jed and our CSR team, and we thank you for trusting us in your home. We look forward to working for you in the future.
Thank you TEAM ARPI’S

Mark in Calgary
Mark in Calgary
1 review Calgary, AB
10/10

Furnace repair

Great service and very knowledgeable
Tested to find fault, advised of repair and cost, had the parts with him and completed repair
Very efficient, friendly and made sure everything was working well

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Company Response

Hi Mark , thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We are glad to see that our technician met all your expectations, and you were happy with the services that he provided. We thank you for your feedback, and we look forward to working with you in the future.
Thank you TEAM ARPI’S

Susan in Calgary
Susan in Calgary
3 reviews Calgary, AB
10/10

Hot Water Tank

I called after hours on a Friday when our hot water tank pilot light went out and would not relight. Arpi's technician, Jason, called me right away and tried to assist over the phone, even FaceTiming to show me what to do. When it was clear that the tank should be replaced, Jason showed up the next morning and by noon our new tank was installed. Excellent service!

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Company Response

Thank you Susan for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you.
We thank you for trusting us in your home, and look forward to working for you in the future.
Thank you TEAM ARPI’S

Brian
Brian
5 reviews Calgary, AB
10/10

annual service call on furnace

Jon arrived on time, was courteous, friendly and professional. He spent a full hour or more inspecting the furnace and humidifier which was much appreciated. He then walked us through the work he performed and gave us helpful hints on using the furnace fan on a regular basis to balance the air quality between the basement and main floor.

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Company Response

Thank you so much for your positive feedback and for taking the time to post this review, Brian!
TEAM ARPI'S

HomeStars in Toronto
HomeStars in Toronto
1 review Calgary, AB
10/10

Furnace installation

I have been using Arpis for over 25 years for all my HVAC work on both my residence and office building. They are are well managed company - which shows right from the initial phone call through to the final installation or service call. Phone calls are answered promptly (no long waits on hold listening to elevator music) and I am transferred to the appropriate department immediately. The sales people are knowledgeable and they show up on time for appointments. The service and installation crews show up when scheduled and are always courteous, efficient and professional. They recently installed 2 new high efficiency furnaces in my home and I couldn’t be more pleased with the service from start to finish. I would highly recommend Arpis to anyone.

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Company Response

Thank you for taking the time to write this review! We appreciate the feedback. We are so happy to hear that you were well taken care of!
TEAM ARPI'S

Zinc
Zinc
1 review Calgary, AB
10/10

Furnace Replacement

We are very satisfied with the work ARPIs did and would recommend them to anyone. One of our furnaces stopped working after 29 years of service, and we decided to look into replacing both furnaces with modern high efficiency models. ARPIs had replaced our hot water tanks 3 years ago, and we were impressed with their work then, so we called for an estimate. ARPIs seems to be very good at how they communicate with the customer. Kirk came out to assess the job and give us an estimate. He took his time to address how the details of our job would be handled and explained them well, then gave a very clear written quote with options. Once we had decided to give the job to ARPIs, they were able to start a couple days later, and completed the job in a day and a half. The installers, Jason and Matt, were professional and very capable. They communicated and explained things well. At the end of the first day, they had both new furnaces operational. On the second day, they worked with me to get the thermostats connected to our wifi and set up so that we can control the system from our phones. Everything was clean when they left both days. With the old system, the temperature used to swing from a little too warm to a little too cold with each cycle, and there were some rooms that were always a little colder. Now the temperature stays more uniformly comfortable, and the furnace is quieter.

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Company Response

Thanks for the awesome review! Customer service is our top priority, and we are glad to hear that Jason and Matt took good care of you. We hope you enjoy the comfort and efficiency of your new system, and we greatly appreciate you trusting Arpi's with your new system installation.
We will share your comments with James, and we thank you for trusting us in your home, and look forward to working for you in the future.
Thank you TEAM ARPI’S

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arpi's Industries Ltd

Why Choose Arpi's?

QUALIFIED TECHNICIANS
It’s always been about doing it right and that means we don’t cut corners on quality. Our technicians are certified journeyman and our team doesn’t work on commissions so you won’t be dealing with high pressure sales. With over 50 years of being a HVAC contractor in Calgary, our core team of long-time staff have incredible heating, ventilating and cooling expertise. Arpi’s is constantly hiring the best HVAC talent in Alberta to work for our clients. See what our customers are saying about us!

OUR PROMISE TO DO IT RIGHT!
Quality craftsmanship every time. There is a reason we’ve been a trusted HVAC company for over 50 years in the Calgary region! We’ve installed over 75,000 furnaces for Calgarians and are in 100 homes daily servicing customers like you. Your satisfaction is our top priority. We’re thorough, detailed and our technicians are trained to ensure nothing gets past us… committed to doing the job right always.

BEST PRICE GUARANTEE
We don’t just guarantee home comfort, we guarantee the best price! Find a better price? Our apples to apples best price guarantee means we will beat any competitor pricing.

FLEXIBLE AND COMPETITIVE FINANCING OPTIONS
We make it easy for you to upgrade to a new energy efficient HVAC system for your home, with several options of financing available to you, some with no payments required for up to 12 months after your new equipment is installed. Call us and find out how we can help you upgrade your home comfort system, or get approved for financing online today!

BEST WARRANTIES AVAILABLE
With up to 12 years furnace and air conditioner parts and labour warranties available on residential installed equipment, you can rest worry free knowing your equipment is covered should the unexpected repair arise. Learn more about our Labour Guarantee as well as our Equipment Warranty!

24/7 365 EMERGENCY SERVICE
With the best warranties available, you can also rely on Calgary's best service team, available 24 hours a day 365 days a year. Be it furnaces, air-conditioning, boilers, humidifiers, electronic air cleaners, plumbing, gas fitting, hot water tanks or duct cleaning - we are just a phone call away for 24 hour emergency repairs fixed right gauranteed.

ARPI'S CARE GUARANTEE
We guarantee to treat your home as if it were our own. We lay down floor coverings to protect your floors in all work and traffic areas when installing your new energy efficient comfort system and completely clean our work areas when we are done. Our qualified technicians will do a full system review and explanation with you, ensuring your complete satisfaction before we leave your home.

CATEGORIES
Heating & Air Conditioning, Plumbing, and Duct Cleaning
PRODUCTS
solar air conditioning, furnaces, boilers, air purifying equipment, UV lights, energy efficient air conditioners, electronic air cleaners, heat recovery ventilators (HRVs), hot water tanks, tankless or on-demand hot water heaters, humidifiers, smart thermostats and the list goes on...
SERVICES
Plumbing, Heating, Air-conditioning, Boilers, Hot water tanks, Tankless water heaters, Sheet Metal, Ventilation and Duct cleaning.
BRANDS
Lennox, Goodman, Trane, IBC Boilers, Navien, Rheem, Honeywell, Ecobee, White Rodgers, General-aire...we service all makes and brands of equipment!
SPECIALITIES
Plumbing, Heating, Air Conditioning, Boilers, Ventilation, Hot Water Tanks and Tankless water heaters.
WEBSITE
http://www.arpis.com
YEAR ESTABLISHED
1963
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, Master Card, Debit Card, Cheque.
MEMBERSHIPS
Better Business Bureau, Calgary Construction Association, Canadian Home Builders' Association - Calg
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1-10 YEARS PARTS AND LABOR
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