Arpi's Industries Ltd

Heating & Air Conditioning
Calgary AB T2C 2W7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Arpi's Industries Ltd

Average customer rating:
9.4 10 (603 reviews)

Sort by

arforet
arforet
1 review Calgary, AB
10/10

Furnace replacement

Exceptional in every way. Prompt attention to my failed furnace issue. Spoke to a technician real time, understood the probable cost of repair of my 20 year old furnace. Elected to have someone help me choose a replacement rather than repair and a representative was on site within a couple of hours, offering to provide space heaters as an interim fix although these were not required. I have 2 fireplaces and a single space heater that kept us whole despite -24C temperatures. The crew arrived at 8:30 the next day, installation was professionally completed and we were provided with an exceptional product with exceptional service. The original installation was done by Arpi's Industries in 1998 and the replacement by Arpi's lives up to the original expectation of a qulatiy product provided with quality workmanship.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

Private User
Private User
Private User reviews Airdrie, AB
10/10

Hot water tank replacement

During the coldest week of the winter, the hot water tank failed. Local plumbers showed up late, spent 5 minutes on-site and left without even touching the project. In less than 24 hours from contacting Arpi's industries, they called me back, set an appointment, located a special order hot water tank, obtained it, transferred it to their plumbing staff, showed up on time for the appointment and replaced it in record time. Jeff and Laurri in dispatch did an outstanding job and went the extra mile with scheduling and locating the parts and Darrell did an really outstanding job showing up on time with the correct parts and replaced the hot water tank in record time and did it correctly the first time. It is encouraging to know that there are a few service providers left that take customer service seriously, will see a project through to the end and do it right the first time. I highly recommend this service.

Approximate cost of services:
$1,350.00
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

Private User
Private User
Private User reviews Calgary, AB
10/10

New furnace and water softener install

The team arrived on time, introduced themselves, periodically gave me updates (full day install). One of the installers was on the roof checking exhaust vents and noted (with pictures one of our ridges was completely missing shingles). He told me and sent me the picture and I was able to arrange shingle repair-just before a big snow fall and cold snap. There could have been thousands of dollars in damages if he hadn’t told me. The team finished their job, cleaned up. Project lead called that night to check on install.
Best customer service I’ve had in years!

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

AW
AW
1 review Calgary, AB
10/10

furnace repair

The furnace Technician, James, was very professional and pleasant. He listened intently to my description of the problem and went straight to work. My furnace had not been serviced for 10 years so there were several components that were out of spec or failing. He explained the issues to me and answered all my questions. I was very impressed with the service James and Arpi's provided.

Approximate cost of services:
$836.00
Was this review helpful?
Company Response

Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you.
We thank you for trusting us in your home, and look forward to working for you in the future.
Thank you TEAM ARPI’S

arpiservice in Calgary
arpiservice in Calgary
2 reviews Calgary, AB
10/10

Furnace, humidifier repair

Service provided by Leon. Quickly diagnosed problem and rectified it.
Also replaced pump on humidifier, old one very noisy, hard to hear new one.
Leon was very courteous and efficient, Thanks Leon

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

Private User
Private User
Private User reviews Calgary, AB
10/10

Emergency Furnace Repair

Great response from technician Robert and the rest of the on-call group (dispatch and Robert's compatriot whose name I missed). Gave me an honest answer when asked about time-line for attendance but managed to get ahead of schedule enough by about 3 hours, which was great for my sleep and peace of mind. Quick diagnosis and repair and lots of good advice for ways to avoid future problems of similar nature. Very pleased with this and am kicking myself for not having properly scheduled maintenance over the years (which likely contributed today)

Approximate cost of services:
$875.00
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

Private User
Private User
Private User reviews Calgary, AB
9/10

Furnace repair

Arpi’s showed up as soon as possible under very busy circumstances due to extreme cold weather. I explained how cold it was in our house. Vanessa came and did an excellent job of getting our furnace up and running again in -30C weather. She was very professional and explained the situation and future repairs thoroughly. Thank you!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s. We are glad to see that Vanessa met all of your expectations, and you were happy with the services that she provided. We thank you for your feedback, and we look forward to working with you in the future.
Thank you TEAM ARPI’S

mercey.mercado
mercey.mercado
2 reviews Calgary, AB
10/10

Hot Water Tank

Randy is very prompt, professional and efficient! He identified all the issues and was able to fix them right away. It's always a great experience dealing with Arpi's office staff and technicians! Thanks for the awesome service. Mercey M

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

karen.franco in CALGARY
karen.franco in CALGARY
1 review Calgary, AB
10/10

Great service

Our appointment was at 8:00. Sent us an email that they would be out within 2 hours of the schedule time. I was very happy when he arrived right on time. He explained everything to me and was very friendly.

Thanks for the service!

Approximate cost of services:
$453.60
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace service

Kim came to service our furnace recently and did an outstanding job! Extremely thorough and explained the reason why certain checks were done! Very impressed!

I would definitely recommend Arpi

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!
Thank you TEAM ARPI’S

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arpi's Industries Ltd

Why Choose Arpi's?

QUALIFIED TECHNICIANS
It’s always been about doing it right and that means we don’t cut corners on quality. Our technicians are certified journeyman and our team doesn’t work on commissions so you won’t be dealing with high pressure sales. With 60 years of being a Plumbing & HVAC contractor in Calgary, our core team of long-time staff have incredible plumbing, heating, ventilating and cooling expertise. Arpi’s is constantly hiring the best Plumbing & HVAC talent in Alberta to work for our clients. See what our customers are saying about us!

OUR PROMISE TO DO IT RIGHT!
Quality craftsmanship every time. There is a reason we’ve been a trusted Plumbing & HVAC company for over 60 years in the Calgary region! We’ve installed over 100,000 furnaces for Calgarians and are in 100 homes daily servicing customers like you. Your satisfaction is our top priority. We’re thorough, detailed and our technicians are trained to ensure nothing gets past us… committed to doing the job right always.

NO LEMON GUARANTEE
We offer a 2 Year Performance & No Lemon Guarantee with up to 14 years coverage on parts & labour for furnaces, air conditioners, heat pumps and Home Comfort Systems. *Conditions apply.

FLEXIBLE AND COMPETITIVE FINANCING OPTIONS
We make it easy for you to upgrade to a new energy efficient Plumbing & HVAC system for your home, with several options of financing available to you, some with no payments required for up to 12 months after your new equipment is installed. Call us and find out how we can help you upgrade your home comfort system, or get approved for financing online today!

BEST WARRANTIES AVAILABLE
With up to 12 years furnace and air conditioner parts and labour warranties available on residential installed equipment, you can rest worry free knowing your equipment is covered should the unexpected repair arise. Learn more about our Labour Guarantee as well as our Equipment Warranty!

24/7 365 EMERGENCY SERVICE
With the best warranties available, you can also rely on Calgary's best service team, available 24 hours a day 365 days a year. Be it furnaces, air-conditioning, boilers, humidifiers, electronic air cleaners, plumbing, gas fitting, hot water tanks or duct cleaning - we are just a phone call away for 24 hour emergency repairs fixed right guaranteed.

ARPI'S CARE GUARANTEE & COVID PROTOCOLS!
We guarantee to treat your home as if it were our own. We lay down floor coverings to protect your floors in all work and traffic areas when installing your new energy efficient comfort system and completely clean our work areas when we are done. Our qualified technicians will do a full system review and explanation with you, ensuring your complete satisfaction before we leave your home.

CATEGORIES
Heating & Air Conditioning, Plumbing, and Duct Cleaning
PRODUCTS
heat pumps, solar air conditioning, furnaces, boilers, air purifying equipment, UV lights, energy efficient air conditioners, electronic air cleaners, heat recovery ventilators (HRVs), hot water tanks, tankless or on-demand hot water heaters, humidifiers, smart thermostats and the list goes on...
SERVICES
Plumbing, Heating, Air-conditioning, Boilers, Hot water tanks, Tankless water heaters, Sheet Metal, Ventilation and Duct cleaning.
BRANDS
Lennox, Goodman, Trane, IBC Boilers, Navien, Rheem, Honeywell, Ecobee, White Rodgers, General-aire...we service all makes and brands of equipment!
SPECIALITIES
Plumbing, Heating, Air Conditioning, Boilers, Ventilation, Hot Water Tanks and Tankless water heaters.
WEBSITE
https://www.arpis.com/
YEAR ESTABLISHED
1963
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, Master Card, Debit Card, Cheque.
MEMBERSHIPS
Better Business Bureau, Calgary Construction Association, Canadian Home Builders' Association - Calg
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1-10 YEARS PARTS AND LABOR
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.