I called in and I was met with a lovely welcoming young lady, to be forwarded forwarded to a Service Manager - I was then met with mono tone hate your life Bob, I had to prompt him for his name at first and once I had agonisingly told him what I was looking for I was told I wouldnt see anyone for two weeks. I would have been okay with this if I was made to feel like I was a customer, other than a nuesance.
We are a big Service company in town and we are very disapointed with the level of custiomer service we recieved here, we will never forget how that interaction made us feel.
- Approximate cost of services:
- $16,000.00
- Company Response
I am very sorry to hear that this was your experience with Pete the Plumber. We always strive to provide great customer service and in this case did not meet that standard. We hope that you will give us another chance to work with you again in the future. Thank you for taking the time to let us know about your experience.