Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business


60 Byward Market Square Ottawa ON
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for EQ3

Average customer rating:
8.5 10 (4 reviews)

Sort by

Abby from Ottawa
Abby from Ottawa
1 review Ottawa, ON

Stella Storage Ottoman

Bought when there was a special on ottomans and basically saved on the taxes. The model fit all our needs: exact same fabric as our sofa (bought elsewhere), storage, and reasonable price. Opted to collect from warehouse as delivery was $99 and they said the item was too big to collect from store. Was not there myself, but was told everything went smoothly at pick-up.

The product itself is of high quality, but the workmanship could be better: some of the screws on hinge are not flush. Just one major complaint - the unit STINKS! When we opened the lid, a chemical stench (wood treatment product?) hit us. This factory smell has made it impossible to use as a blanket box, as was the intention. The hope is that, in time, the smell will dissipate. We have tried febreeze, leaving lid open at night, and even airing out on balcony overnight. This helped lessen the smell but not eliminate it. Luckily, it only smells when you open it.

Despite this, I would buy from them again as the price was good and item well-built.

Was this review helpful?
White from Cumberland
White from Cumberland
4 reviews Ottawa, ON


I've purchased a sectional sofa from here that I was able to customize and I love it. The customer service and delivery options were perfect. I recommend without question using this store if you are looking for modern furniture.

Was this review helpful?
Kevin in Nepean
Kevin in Nepean
12 reviews NEPEAN, ON

Furniture Retailer

EQ3 boasts a very unique take on furniture. Their style is very modernized and slick. Their selection of furniture is crazy, it's quite impressive. During my hunt for a good furniture retailer, I was recommended to this store by a coworker. I left with a very nice sofa, but they do have a good selection of furniture, with items such as lamps and desks. The Byward Market location had a few good employees with excellent customer service.

My biggest problem with EQ3 is the price range. Their items are pretty expensive, but it makes sense considering the intrinsic and modern nature of the store. I would recommend EQ3 to individuals with lots of spare pocket change that are interested in a modern-style type of house. The store does not offer generic furniture, the items that it sells proposes a different take on the items of our everyday lives.

Was this review helpful?
Bob in Centretown
Bob in Centretown
8 reviews Ottawa, ON

First Review


Sofa for living room

Good quality furniture with modern, distinct style. The service is good once they see that you're there to buy. The prices of some items can become more expensive depending on the fabric, etc. you choose.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in Ottawa?