Simply Automated Control Systems Inc

Electronic Retailers
16-755 Vanalman Ave Victoria BC
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HomeStars
Electronic Retailers
Simply Automated Control Systems Inc
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Review for Simply Automated Control Systems Inc

Average customer rating:
0 10 (1 reviews)

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Jhvicbc from Victoria
Jhvicbc from Victoria
1 review Victoria, BC

First Review

0/10

Remote control programming

This is a high end business with low end service and customer focus. If they ask for your Visa number before they provide service say no thanks and find another supplier. I know of no other business that does this. My guess is they've learned that customers who who are unhappy with their work are reluctant to pay for a lack of service. I bought a home theatre system from them 4 years ago which required an unbelievable number of visits by their techies. I recently called them to request a minor reprogramming of the remote which would cost $50 travel time + labour. In the end they found the remote I bought from them was faulty and couldn't be reprogrammed yet they charged $180 for virtually no benefit to the customer. Both the techie and Larry suggested the solution was a new remote costing $1,000 -1,500. Larry even suggested the remote (which I purchase new from Simply Automated) might not have been working properly when they programmed it in the first place! (To be fair he did offer me a $30 refund which I declined).

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