My story starts in 2008 when Air Solutions installed a new furnace for us. We were ok although when our annual Maintenance would be done we never knew who to expect as they used contractors. On Jan 6 this year It stopped working after having a routine annual check in October 2017.
It was very cold at-29and when I called I got a voice message at 1pm telling me some one would call me back shortly. To date I have never heard from anyone. Thank goodness I remembered using Rodman’s Heating in the past. They were will to send some one right away and showed up within 1 hour of my call.
We replaced the 8 year old furnace supplied by Air Solutions due to the fact they had never registered the warranty for parts. Even though it is clearly marked on my Bill of Sales 10 years parts and Labour warranty. To fix the furnace was over half the cost of the new one.
The work they had done installing my furnace in 2008 most of it had to be reconfigured. An expensive lesson to learn but so happy that Rodman’s took such good care of us.
- Approximate cost of services:
- $2,683.75