EXCELLENT all around - Steve, Rick and Terry went above and beyond to make sure everything was PERFECT.
Steve (Stephen?) and Rick were amazing. I had confirmed the wrong model and it was partially installed when I realized it was not the one I meant to order - They were SO wonderful and within an hour they had the right one at my house and by the evening I had a beautiful Valor - freestanding/modern style unit. Polite, professional and would not settle until I was 100% happy. THRILLED and will use them for the next house we renovate. Terry was great to deal with and so understanding as well - very very pleased.
- Company Response
Thank you so much for taking the time to share your very positive experience, we truly appreciate it. We are so pleased that you are happy with the stove you chose and we look forward to working with you again very soon.