I ordered a new fireplace with installation services and must say that in a world where finding decent customer service is hard... Classic Fireplace & BBQ Store is a beautiful throwback to the days that you actually get the service you want.
They custom built a riser for the fireplace unit to sit on so our view was optimized, the installer saw that there would be temporary exposure of the riser until I finished adding new trim so offered and actually painted the riser for our benefit. Add the cleanliness, thoroughness, professionalism and I was and am blown away!
I trust these guys from Bruce in sales at the store, to Josh (the owner) who came out to inspect the setting to be sure everything would be perfect, to the installers who were efficient, kind, friendly, and quick!
If you are even considering anything that these guys sell and do, you will be happy if you choose them I am thrilled!
- Company Response
Thank you so much for the glowing review. We pride ourselves on our customer service and appreciate you acknowledging that. We look forward to working with you again in the future.