Very accurate explanation of various aspects and work and cost estimates by owner/ manager Numo. Excellent service by Technician Jeff and Nestor. Arrived on time, explained the whole process and completed their work in the most efficient way. They don't try to sell any extra service or they don't scare you off with wrong information. Jeff checked our dryer and kitchen exhaust fan and outlets and explained us that they are in great shape no need to spend extra money. No surprises. When they claim they care for their customers, they are serious about it.