Foundation was done incorrectly. Windows were placed in wrong locations, not per plan. Major crack in foundation occurred within first year. PIP windows set in crooked. They came back and fixed but window wells were damaged and placed back in crooked so now we are stuck with those. Company did not respond to numerous calls about the cracked foundation until we kept showing up at business. They refused to fix one of our windows saying that it is within acceptable variance. If this means a rocking window that does not slide properly and will let rain, drafts in, we are not impressed with their range. Other cracks appeared after they straightened the windows and our beautiful stonework has now cracked. We have spent thousands fixing their cracks that resulted in places where they repaired windows. Comment made by employee is that they fix windows all the time.
- Approximate cost of services:
- $15,000.00