Exposed Aggregate Cement Driveway and Walkway
I hired Concrete Trimmings a few years ago for exposed aggregate cement driveway and entrance walkway. After 12 months a large crack formed on the entrance walkway. I contacted Croncrete Trimmings who offered a guarantee against cracks. I spoke to the owners wife who handled customer service, all I received were excuses and false promises to inspect the crack and resolve the issue. I am reminded daily of their poor service when I leave and enter my house.
- Approximate cost of services:
- $6,000.00
- Company Response
Hi Patricia, Concrete Trimmings strives on providing an excellent product to all of our customers. We are one of the few companies that actually take the time to make things right if there are any issues that arise. Unfortunately I don't understand the disconnect with communication. The owners wife does not work for Concrete Trimmings and I am not sure who you we re talking to. We value our customer feed back and if there is a concern with work we have done for you please feel free to contact our office at 905-844-5518 and we will be more then happy to access the situation. Please contact Fernando the owner and he will do his best to come to a solution to rectify your claim.