Jostar Interiors Ltd

Bathroom Renovation
5538 Calgary Trail NW Edmonton AB T6H 4K1
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Bathroom Renovation
Jostar Interiors Ltd
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71%

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Reviews for Jostar Interiors Ltd

Average customer rating:
8.3 10 (11 reviews)

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From Sherwood Park
From Sherwood Park
2 reviews Sherwood Park, AB
2/10

Kitchen redesign consult

If you want a designer who shows up more than a half an hour late, then tries to talk you into liking things you don't want, and fails to listen to what you do want, this is the place. I don't know if the $200 is for the full two hour appointment, of which she missed 35 mins or after a discount for the late arrival. (Regarding the response - nice try - my husband has a brain injury so his perceptions tend toward whatever's going on right now. Also doesn't address the tardiness.)

0 of 1 people found this review helpful.
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Company Response

Jostar Interiors Ltd. was recommended by an excellent cabinet maker to solve the problem of a small poorly planned u-shaped kitchen that did not meet the needs of the clients. After listening to the clients' concerns and what they wished to achieve, checking the structural limitations, discussing budget expectations, I began the process of offering ideas, suggestions and solutions for the new kitchen layout, with careful consideration to functionality, practicality, a good design while still blending it with the rest of the home.

The requirements for more counter space, more storage, more work stations were met with the revised kitchen layouts Time was spent taping out the proposed new layout on the floor for the clients to visualize as change is sometimes difficult to accept.

Upon becoming aware of the review, I immediately contacted the client, as this came as quite a surprise. The husband was not aware of this review and did not have the same reaction to the meeting at all. He was very satisfied with the options and ideas presented - ideas they had not considered previously and was appreciative of the time spent. It was unfortunate that the appointment was delayed due to extremely icy road conditions, but the clients were advised that I would be late and were given their full design time.

It is our hope that once the husband and wife have the opportunity to discuss what will work for the both of them; we will have the opportunity to finalize the details and give them a new kitchen that will be a delight to work in!

Stacy from Edmonton
Stacy from Edmonton
1 review Edmonton, AB
0/10

Interior design help and product purchase

We gave a down payment of 555.00 towards the interior design help and purchase of product. We later met for a consultation and were blown away by costs of products. Eg. Close to 2,000 for a duvet cover!!!! Way too expensive for us so we ask of we could use our down payment money toward product ( side tables or pictures) from their store. She stated that the cost of the consult was over $ 600 therefore we had no money left over and actually owed them money but that they would not charge us the extra. Wow!!! Disgusting!!!
Stay away from this company!!

1 of 2 people found this review helpful.
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Company Response

It is unfortunate that 'Stacy from Edmonton' and her husband did not see the value in the design help given. An initial appointment was requested to help with a basement development which was to include a bathroom, bedroom, furnace room, storage area and an open area to serve as a multipurpose area including a workout space, wall of mirrors, TV viewing with seating arrangement as well as functioning as an area for home based business of conducting “parenting workshops”. Considerable amount of time was spent in their home giving ideas for the basement to facilitate these requirements.

The other request was to help with the master bedroom, requiring a space plan for furniture, furniture selections, drapery selections, and bedding selections. A discussion of client preferences was done as well as taking room dimensions to proceed with a plan that would be suitable for the clients need. A retainer was given as well as agreement to proceed. A scaled drawing of a bedroom space plan was done with several layout options. Product selection was prepared for furniture, designs for drapery treatment, (fabrics, hardware, etc), bedding options including duvet covers, bed skirts, pillow shams, accent cushions, upholstered furniture, full height mirror, etc. Several selections were reviewed to reflect different price points (as client could not give a budget amount beforehand). After over 6 hours of time spent on drawings, selections, and meetings the client was given the complete design and product selections for their complete bedroom with the options to make any changes to the selections and/or make any purchases she wanted. Client recorded selections and was happy with selections made when leaving. Other options at a lower cost were declined at the time.

We encourage budget discussions all the time as cost of product depends on selections made. We certainly work with many budget requirements if clients let us know what they are. If it is not possible we do make suggestions of what can be done to achieve them. If the client would like to revisit selections she made and provide a price range to be worked with we certainly would be happy to do that.

Amy in Edmonton
Amy in Edmonton
1 review EDMONTON, AB

First Review

10/10

bathroom reno

went smoothly, everything done while I was gone with minimal issues, so far no problems, came in within cost estimates, still has to do kitchen renos and will likely use them again

2 of 2 people found this review helpful.
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More about Jostar Interiors Ltd

We are a FULL INTERIOR DESIGN SERVICE. . . . and then some! Jostar Interiors Ltd has grown to be a full service interior design firm offering services in all aspects of design, including custom window treatments, color consultations, space planning, 3D rendered floor plans & elevations, renovations and project ...
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