Richcraft Homes

Builders
Ottawa ON K1G
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HomeStars  >  Builders in Ottawa  >  Richcraft Homes  >  Brad - Richcraft - Stillwater
Private User
Private User
Private User reviews Ottawa, ON
4/10

Brad - Richcraft - Stillwater

Their service is bad and they are rude. At the beginning they will tell they will fix all the defects you identify, but when they come to fix they do pretty bad job or cover us and get your signature for completing the job or will get your signature and tell that they will fix it in the summer (if its an outdoor defect). They will next fix it. After one year they will tell, you already passed one year so they wont fix. They are very unethical. When they try to fix a defect in the laundry room they damaged my washing machine. Their customer service is bad and unprofessional. You will see after you buy the home and pass your warranty (sometimes during the warranty). I would totally avoid this building based on my experience, my mother in law's and friends'. Their houses are two expensive, sometimes 40% over the other builders but still they deliver the house with lot of defects and try to come up with the excuse to avoid fixing by showing papers. Most of the time they won't the issue, just cover it up with caulking so you wont see until the warranty period is over. If they find out its your first home, then will find all the excuses and fool you. Stay away from this builder.

Approximate cost of services:
$0.00
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