replace floor tiles in master bedroom and guest wash room
In general a good work except the following:
1. lack of dust control
2. runner from the main door to the washroom not completely cover
3. poor on finishing and had to surprise and remind to do the final touch up
- Approximate cost of services:
- $3,000.00
- Company Response
Thanks for the feedback.
We are sorry to hear that the dust control was not up to your expectations, however we did do a lot of work at your house with removing the old tiles, sub floors and sanding of the sub floor to smooth it out for new flooring. We would love to be able to provide a dust free renovation but that would be impossible with that type of work.
For the Runner piece, we are not sure what you mean and it was never brought to our attention, if you would like us to take a look at it, just give us a call and we will send someone out immediately to have a look.
With renovations of any type, there may be some areas that require return trips for touch ups so were sorry for this inconvenience.
Thank you for comments, we will definitely try harder in the future!