Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
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Awnings & Canopies
Awnings By Rolltec
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Reviews for Awnings By Rolltec

Average customer rating:
9.7 10 (251 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Wish more companies were like this

It was a pleasure doing business with Rolltec, from start to finish. Nice showroom, and Roman was helpful but pushy at all. Rolltec was the first awning company we visited, and after visiting three others, we wound up ordering with Rolltec as none of the others came close to impressing us as they had. I asked Roman if we could get a fabric swatch to help when choosing a sofa for beneath the awning, and one was in the mail the next day. I believe he answered all my emails within an hour, even when they were sent in the evening.

We were disappointed to hear that installation was going to be pushed back a week, due to the number of rainy days we've had this Spring, but Rose managed to get installers here within a few days, in the end. They showed up exactly on time, did the job quickly and efficiently, and it looks great. Everyone worked together to ensure our satisfaction, and it's obvious why this company is so highly rated.

Approximate cost of services:
$2,500.00
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Company Response

Thank you very much for your kind words. We really appreciate your business and hope you will enjoy your new awning for many years to come. Best regards, Roman

Carter in North york
Carter in North york
7 reviews Toronto, ON
10/10

Our Second Rolltec Awning!

We just had Oscar and David (I think correct names) install a new awning. They were great - efficient, tidy, and pleasant. Nick, our sales man, was helpful and knowledgable, and Helen in the office great. The awning is lovely. We also have an almost 15 year old rolltec awning at our cottage. It still works smoothly and reliably and looks fabulous. I highly recommend rolltec awnings and the head office staff in Concord!

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for being a long term Rolltec customer. Enjoy your awning!

Private User
Private User
Private User reviews Toronto, ON
10/10

Happy with the sales and installation service

Very happy with ervices provided by both Nick and Mark. The choices were plenty so it was easy to pick the clour we like. I am sure we will enjoy the benefit brought in with the product.

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for your business. Enjoy your awning for many years to come.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great work, professional, efficient and on time

Excellent job. The installers cleaned up after themselves, quick, professional and the whole job was executed perfectly from sales to instal. We love the work Rolltec did and neighbours can’t say enough about how great the house looks.
Thanks Rolltec!

Approximate cost of services:
$2,600.00
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Company Response

Thank you very much for your kind words. I am glad your neighbours are jealous now. Wait till hot weather comes and your backyard will be popular.

Sian Patterson from Toronto
Sian Patterson from Toronto
2 reviews Toronto, ON
10/10

Great install

Oscar and David did an amazing job with our install, they arrived within the approximate time window and it took less time than expected. Their attention to detail was fantastic and they were respectful of the property when moving equipment and doing the install. I would definitely recommend them to anyone looking to install an awning for shade coverage. It is easy to use and looks great, with a great warrantee.

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for your kind words. Enjoy your awning. Do not hesitate to reach out in case you have any questions.

Steve in Cambridge
Steve in Cambridge
1 review Oakville, ON
10/10

Outstanding

Great product....... we have had our Rolltec awning for 19 years far exceeding our expectations ! Countless hours of family use ... simply time to renew and going back to Rolltec once again . The staff from 19 years ago are still there as well . Says a lot.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your review. So great to hear that awning "exceeded your expectations". Wait till the new awning goes up.... Yes, we have a lot of staff which has been with the company for over 20 years. This what makes us "the experts" in the awning world.

giovanna.domingo
giovanna.domingo
1 review , ON
10/10

Pergola

Awesome team and definitely have recommend them to my friends and neighbors! Very professional, reliable and friendly. Excellent results

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for your kind words. Happy Holidays!

Dov in Toronto
Dov in Toronto
1 review Toronto, ON
10/10

Excellent sales service and installation

The salesman who came out to our house was professional and friendly. This was one of the best sales interaction we have ever had.
The installers Who came out to our house were professional and Friendly They gave us Useful advice and operational tips. This was one of the best installation we have ever had. Overall it was an outstanding experience interacting with this company. Highly recommended.

Approximate cost of services:
$3,400.00
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Company Response

Thank you very much for your business and review. Enjoy your awning!

JP in Vaughan
JP in Vaughan
1 review Vaughan, ON
9/10

Awning

We got exactly what I expected material wise “amazing product “and the great staff of installers right down to salesman all were great .. this is my second unit made for me 10 years ago still looks great and now at my moms ...

Thank you

Approximate cost of services:
$3,400.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review and your repeat business. Have a great summer!

Mary  in Old Toronto
Mary in Old Toronto
2 reviews Toronto, ON
10/10

Awning for backdoor deck

Purchased our awning 10 years ago. Quick no fuss customer friendly installation. Pleased with it ever since. It's like having a room added to our small home. Still looks beautiful after all these years. Thanks Rolltec - a Canadian company. whoohoo!!! Mary in Toronto

Approximate cost of services:
$2,500.00
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Company Response

Great to have you as a customer. Enjoy your awning for many more years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.