StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency.Learn more.
20%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
The bathroom reno was great! The Riobel Thermostatic Cartrige was not. They've had "lots of problems" with them but none in stock and I am without hot water in the shower for at least a week. Not acceptable.
great products but they broke a mirror that was to be saved and made us pay to replace it, forgot to show up one day, skylite not completely finished. expensive
