Colony Major Appliance & Mattress Warehouse

Appliance Retailers
1075 Roosevelt Crescent North Vancouver BC
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Colony Major Appliance & Mattress Warehouse
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63%

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Reviews by rating (past 12 months)

Reviews for Colony Major Appliance & Mattress Warehouse

Average customer rating:
8.2 10 (13 reviews)

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John B.
John B.
2 reviews North Vancouver, BC
10/10

Service

Colony is dedicated to their customers on every level. I have used them many times for all my appliance needs and additionally referred them to clients time and time again with outstanding results. Kevin and his team are exceptional at listening to customer needs and hopes and deliver in a way that is first class!

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season from North Vancouver
season from North Vancouver
1 review North Vancouver, BC
0/10

Horrible customer service

I had issues with my order and wanted to speak with the manager. Although the manager was there he refused to talk to me. I thought the point of managing was to help in customer service. Everyone I dealt with there was rude and after reading reviews on Yelp I now know I'm not alone in having a bad experience with this company.

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Corinne in North Vancouver
Corinne in North Vancouver
3 reviews North Vancouver, BC
10/10

New Stove

My oven broke down and couldn't be repaired, the week before Thanksgiving. I went to all the major appliance stores as well as Colony. They had the best customer service, best prices and most importantly, delivered my new stove the next day. Every other store couldn't deliver for 2 weeks or longer. Thanksgiving is saved! Thank you Colony, thank you especially Linda!

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McSteeves from North Vancouver
McSteeves from North Vancouver
2 reviews North Vancouver, BC
10/10

New Appliances and Warranty Service

We have used Colony now for over 10+ years without any concerns. Their pricing is always competitive and delivery has been on time and without issue.

What sets them apart is their commitment to keeping their customers happy - this month we had an issue with the fridge we had purchased one year ago. After several repair attempts, Colony stepped in and negotiated a manufacturer's refund, free removal and delivery of a replacement product - all within several days. You don't see that kind of service much anymore.

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Nigel from North Vancouver
Nigel from North Vancouver
1 review ,
10/10

New fridge for apartment

I recently bought a new fridge to upgrade a small apartment kitchen. The folks at Colony were great to deal with. Delivery and installation was on-time, friendly and professional, and the fridge looks and works great.

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Jennifer Decker from Vancouver
Jennifer Decker from Vancouver
1 review Vancouver, BC
10/10

Appliances for 2 New home builds

I bought appliances for 2 homes and had purchased from them prior for another home. They were always very responsive with quotes, knowledgeable with products and gave the best prices. They have excellent delivery guys. Super nice business and I highly recommend them. They will work with you to get the appliances you want at a great price.

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clh in North vancouver
clh in North vancouver
2 reviews NORTH VANCOUVER, BC

First Review

8/10

Kitchen Appliances

I try to do business with companies located on the North Shore. Being budget conscious, I obtained several quotes from some major national retailers and was pleasantly surprised to learn that Colony's prices are comparable to the big box stores. Jennifer in customer service has been extremely helpful.

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John in North Vancouver
John in North Vancouver
5 reviews North Vancouver, BC

First Review

10/10

dishwasher purchase

Vicki was very informative and accommodating. It was late in the day and they made sure I was able to pick up the dishwasher the same afternoon. We researched prices thoroughly and they were by far the best. I will definitely be recommending them.

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Nancy in North Van
Nancy in North Van
1 review North Vancouver, BC
9/10

new kithcen appliances

Colony in North Vancouver helped my husband and I buy a fridge and stove that we love and they delivered it the same day. The movers were also great taking extreme care moving our fridge and stove inside our house. They were polite and friendly and Matt knew his product line very well.

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Elizabeth in Vancouver
Elizabeth in Vancouver
1 review West Vancouver, BC
9/10

Appliances

We were very confused about what we wanted and the sales folks were amazing and patient with us. They continually researched every question no matter how detailed. Have recommended to many friends

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