House Of Canvas Products

Awnings & Canopies
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House Of Canvas Products
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54%

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Reviews by rating (past 12 months)

Reviews for House Of Canvas Products

Average customer rating:
6.7 10 (7 reviews)

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1234 in Ottawa
1234 in Ottawa
1 review Ottawa, ON
0/10

Service

House Of Canvas Products
613-723-0056
3 Cleopatra Drive
Ottawa
ON
K2G 3M9
CANADA

Initial product is good but the lack of service is very frustrating. We are dependant upon them to install the awning every spring and it is next to impossible to get it installed. They do not provide appointments or any information on when they will install it, they tell you they will install it when they get a chance.

0 of 1 people found this review helpful.
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Company Response

The entire House of Canvas team was disappointed with our performance when we read your review. This is obviously not the standard we hold our team to, nor is it the overall experience our customers typically have. House of Canvas strives to be the best in the industry and prides itself on exceeding customer expectations through superior products and services.

Please accept our apologies for the late put up. Thank you for the review, we will work on improving the scheduling times.

Brian McFall in Ottawa
Brian McFall in Ottawa
3 reviews Ottawa, ON
8/10

Awning replacement

This company installed an awning over my 20 X 20 back deck. It is a canvas awning on a permanent frame. The awning is removed each fall cleaned, treated and stored until spring. The then come back and reinstall.
Their service has always been exemplary. They call to advise when the will be arriving and leave the work site neat and tidy.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to write this review! We strive to keep you happy each and every year.

Charles P.
Charles P.
3 reviews Ottawa, ON
10/10

Awning on south facing deck

Brain farts are a terrible thing.
I wrote a review earlier today and gave credit to the wrong company for a job they did not do.
The awning company I did use was "House of Canvas " needless to say I am very pleased with the complete experience of dealing with House of Canvas and would highly recommend them .
Sorry about the screw up.

After 28 years of relying on a pergola for south facing shade???? We finally made the jump to and awning, major difference,
House of Canvas became the choice after doing some home work and asking question.
We first contacted House of Canvas in early July ,their response was very quick.
To make a long story short, a team arrived within a week to measure and this past Friday our new awning was installed.
I would give House of Canvas top marks from start to finish,curtious, professional and friendly, check check and check.
A job very well done, we are needlessly to say, very pleased with the results and our choice of House of Canvas

2 of 2 people found this review helpful.
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Company Response

It was a pleasure working with you Charles, thank you for the review!

Mike MaCarthy from Ottawa
Mike MaCarthy from Ottawa
1 review Ottawa, ON
10/10

House of Canvas

From finding the right fabric to squeezing me in their books during their tight schedule. Everyone I have worked with has been great and the entire staff are all friendly and really fun and easy to work with. Would definetly recommend this product to anyone.

1 of 1 people found this review helpful.
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Company Response

I'm glad you have had a pleasant experience with us.
Thanks for the review!

DD from Ottawa
DD from Ottawa
12 reviews Gloucester, ON

First Review

10/10

Deck Awning

We had House of Canvas install a beautiful awning over our patio in 2010. We were very satisfied with the entire process - from choosing the style and fabric, to installation. We have never had a speck of trouble with our awning since installation.

2 of 2 people found this review helpful.
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Company Response

Thank you for writing the review! Love hearing that the project went smooth for you, we know how hard it is to make all of the decisions.

Larry o'Brien from Ottawa
Larry o'Brien from Ottawa
1 review Ottawa, ON
0/10

Custom canopy

I purchased a canopy from House of Canvas a number of years ago.Each fall they take down and put it up in the spring.Each year they put it up later and later.This year June 17. Horrible service.

0 of 2 people found this review helpful.
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Company Response

Your review recently came to my attention. Thank you for your feedback Mr. O'Brien as we are always working on making the customer experience better. Without a negative review how will we look to improve? We strive to provide the best customer service in the industry. Please accept our apology for the poor service, and we hope to work with you again in the future.

Pamela Booth in Nepean
Pamela Booth in Nepean
3 reviews NEPEAN, ON
9/10

Window awnings

Very reliable company to deal with! They provided a large selection of fabrics to chose from, accurately measured then installed awnings for our windows. They even offer a take down in the fall and put up in the spring service, so easy for the homeowner.

2 of 2 people found this review helpful.
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Company Response

Thanks for the review Pamela! We love having you as a client, and strive to keep you happy each and every year.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about House Of Canvas Products

Satisfying the needs of our customers, while maintaining the highest standard of work ethic has earned House of Canvas the reputation as the leading manufacturer of Awnings and Canopies for homes and businesses in Ottawa, Canada. For over the 40 years, House of Canvas has been recognized as an innovator in Awning design, engineering and fabrication. We are committed to using premium materials, giving our customers the best value for their investment.

***

Tradition, integrity and superior customer service are the values that make House of Canvas the primary choice of architects, engineers, developers, contractors, property managers, businesses, and homeowners for all their canvas awning needs.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable Awnings, Fixed Patio Canopies, Window Awnings, Pergola Tops, Power Screens and Vertical Shading, Patio Screening and Curtain Enclosures
SERVICES
Seasonal awning installation and removal, Fabric repair, cleaning and reproofing of canopy tops, Somfy motorization programming
BRANDS
STOBAG Shade Solutions, BAT Awnings, Sunbrella, Sattler, Ferrari 502 Satin, Patio 500, Dickson, Ultrasol, Somfy Automation & Controls, 303 Fabric guard & Aerospace Protectant, Flying Colours International
WEBSITE
http://www.houseofcanvas.com/
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
20
MEMBERSHIPS
Industrial Fabrics Association International (IFAI), Better Business Bureau of Eastern Ontario (BBB)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT RATE
4-6 weeks
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.