When our 4 to 5 year-old microwave oven stopped working, we wanted to see if it could be repaired rather than having all that electronic end up in a landfill. However, it turns out that not very many appliance repair shops in Ottawa will repair microwaves. Regional Factory Parts & Service might be the only one at the moment. We're glad we found these people. When we brought it in, the technician made an educated guess of what the problem was (broken door keys) and he was right. It got repaired in less than a week at a cost way below the cost of a new microwave. Well worth the trip from Kanata to Antares Drive in Nepean.