My first contact with Henderson Security came at the most challenging time of my life. Within minutes of my initial conversations with the owner (Doug), sales rep (Mark) and technical team (Troy, Tyler), it was clear that they each understood my need to feel 100% safe and secure in my home. And they made it happen in such a short turnaround time. Their team was professional and patient, walking me through all steps from billing to installation. What struck me most about their team was their professionalism and kindness - they worked together seamlessly and efficiently, so much so that I have recommended them to friends and hired them again myself shortly thereafter when I moved and needed a new security system. What I feared was going to be a stressful experience turned out to be extremely smooth and supportive. Without a doubt - going with Henderson Security is money and time well spent.