We had originally hired a different company to do our bathroom renovation, but after facing many issues with the quality of the work and unprofessional attitude we had to part with them and got stuck with a half-finished bathroom that had lots of problems (later it turned out that it was probably only 1/3 finished, if that). What we had to learn is that if it's hard to find a good reno company to do your renovation from scratch, it is even harder to find a good company that would take on a project started by others. Thankfully, Future Bathrooms did just that and they did an excellent job!
We had to deal with many reno companies for other projects and also in the process of trying to find one for this project and I can tell that Future Bathrooms & Kitchens defintely stand out for the following reasons:
1) great workmanship - they really know what they're doing
2) they really do listen to the customers and take customer's feedback in a positive way
3) honest - did everything as promised, were upfront about the cost and the work involved, no hidden charges
4) punctual - came when they said they would, finished the project on time, spent most of the day on our project vs. running to other projects
5) professional attitude - very polite and easy to get along.
6) very tidy - they'd clean the work area every day after they finished working and made sure that the surrounding areas weren't getting dirty
7) they use certified technicians and specialists where needed, e.g. the guy who did our tiles only lays tiles, which ensures high quality
8)great customer service: Ian does a great job co-ordinating communication between the customer and Sam's crew,and as a result I always got a quick response to my questions/concerns. The guys also always followed up on any outstanding issues.
In summary, I'd highly recommend Future Bathrooms and Kitchens to anyone. We love our bathroom and all of our friends who saw it are also very impressed. Sam, Ian - THANKS a lot to you guys!
- Approximate cost of services:
- $9,000.00