We bought a townhouse with horribly old windows and a not very good furnace. After the first winter, we thought that our concrete structure and bad windows caused our low temperatures during season of 2016-17. This fall we decided to check the furnace. Renato helped us in a matter of a few hours, but he warned us that this furnace was not going to last. He was right. He gave us a detailed quote for the furnace+installation and patiently explained the procedures with gov. grants and timelines.
Just in the middle of the lowest temperatures, our furnace started to give up completely. Renato stayed in touch with us through this entire time.
Finally, Jan. 10 was the day for the installation of the new furnace. Renato did an excellent job with his team. He called us this week to check how everything is working and make sure that our grant applications are good to go. I reported ;) back that we have never been warmer in our new house as we were this last few days.
The most amaizing part of Renato's service was the fact that he stayed in touch through the entire process so we felt supported and safe despite of our obvious predicament. Now, we are not worry about our heating and cooling our house because we found a brilliant professional and carying human being. Thank you so much for your HELP!!!!
Margaret and Family
- Company Response
Thank you very much for nice rewiev