I dug up some weeds in the front garden and unfortunately disturbed a carpenter ant nest. I had a window open on the house about 30 feet away. I thought nothing of it until that evening when I saw a few ants inside by the window. I still thought nothing of it until the next morning when there were hundreds of ants all over the window and radiator.
I tried to control them with store-bought powder but after 3 days I realized I was losing the battle and need professional help as hundreds became thousands.
I started calling early Friday morning on July 7 but was met with voice mails. I finally reached one well-known company but they said they wouldn't make it for FOUR days. By that time, I would not have been able to live in the house so was shocked. That is not an acceptable response time.
I called the next one on my list, which was Pesticon. Someone actually answered the phone - no voice mail. In LESS than 2 hours Talib was at my house spraying the window frames, baseboards, around doors and outside the house and the area where I had found the nest. The next morning there were zero ants. What a relief this was. As Pesticon explained, it would take several weeks to get rid of them all because of their cycle of reproduction. They were right, by the middle of week 4, there were completely gone.
Their being at my house within 2 hours was exceptional service and this is the kind of response that is needed for this kind of problem. These ants reproduce at alarming rates and I cannot imagine what my house would have looked like had they not come when they did.
One recommendation - I had used store-bought ant powder to try to control them so when Talib came he had to get the powder off the windows and rads which made quite a mess as the powder was tracked through the house as he went about to spray the different rooms and floors. I had never had a fumigation before so had no idea how it worked. Had I known, I would have cleaned up the powder in advance to avoid the mess. It might be a good idea to ask clients if they used anything and what it was and guide them accordingly as far as preparing the area for the fumigation. Furniture also had to be moved to get to the baseboards so that is something I could have prepared for as well. We do not have a lot of furniture or decorations, etc. so not a big issue for us but I can imagine it could be in some houses. Just something else to think about.
Thank you Talib and Pesticon. Your super-quick response time was awesome and very much appreciated.
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- Company Response
Thank You!! Our service team appreciate the kind words!