We hired Canada Home and Commercial Improvements in 2006 because an addition off of the kitchen leaked. We decided to renovate the entire kitchen also because it needed it badly. We were quite happy with this experience - loved the kitchen, timing was only 1 week later than estimated and only a couple of very minor complaints which were quickly resolved. We decided then to contract with them to do our 3rd floor addition as well.
The first issue was that within one month of completing the kitchen -it still leaked in exactly the same places - not surprising given the age of the house and the difficulty of assessing exactly where water comes in (jumping to the end of the kitchen story, after changing contractors and chasing the leak for a couple of years, we had to completely rebuild the addition; it would appear, although we cannot be certain, CHCI saw the damage and covered it up again. When I asked them what they found when they gutted the kitchen I was told 'you don't want to know'.).
We were extremely happy with the first set of subcontractors for the 3rd floor. The team was polite, friendly, efficient and competant and all stages passed inspection. Then this crew started to quit one by one and (quit and/or fired) and the nightmare began. Workers would not show up, or would show up and do what we considered to be an inadequate job. They were apparently not paying subcontractors and we got a call from a former subcontractor advising us that they were going to file a lein against our house - at which time we decided to retain a lawyer. We finally paid them to get rid of them, even though we were not happy with the work and knew we would need to hire someone else to re-do what we just could not live with. We had thought it would be limited to fixing holes in the wall that had been filled with cardboard and dap, baseboards that had been attached with dap, walls that had started to crack and a beautiful oak railing that had been stained without sanding and was dull and rough to the point where I would get splinters. We have spent 2 years and thousands of dollars in repair and re-do.
If there will be a class action law suit we would be quite interested in discussing being a part of it.
I would not recommend this company.