We had tenents that had recently moved out of the house and were going back to check on it, when they came back one day to check it they found that the pipes had frozen and now unfreezed and now they we had a flood that was caused by frozen pipes. They fixed the problem at and only took 6 hours the first day and a few more hours another day, within 3 days everything was back to normal. I would recomend this company because they were friendly and knowledgeable