We purchase a sofa from Leather Expressions (Furniture World) and it started pilling and falling apart within one year. They said that it was not covvered by the extened warrenty and they could not do anything. This was a very expensive sofa and they did not stand behind their product.
Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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