When we moved into our house we were first time homeowners and had no idea what to expect. Our first hurdle was the fact that our dryer wouldn't plug into the outlet - the plug heads were different shapes. We stopped by the local Sears and the two women working explained that it was a simple fix, that we could get a new plug aka "pigtail". I asked if someone could stop by to install it and she said "no honey - you don't need that, it's so easy to do on your own". She showed me the plug and walked me through the process. She was right - it was very easy - and our first home repair!