My title says it all. They were able to get out here and get our new furnace and ac units in 2 days after I called. But, the man had an apprentice with him, and the apprentice, forgot to close off a part of our furnace. So this past winter, we were surprised with a $440 electric bill! Husband went downstairs thoroughly inspected it, and sure enough, it's what I stated! The AC unit works beautifully!